WOSTER INFOTECH PRIVATE LIMITED
Senior Customer Support Executive
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
Maharashtra, India
Work mode:
Onsite
Published on:
19 September 2026
What they need
Job title: Senior Customer Support Executive
Experience: Minimum 1 year of Customer Service experience
English Proficiency: Fluent English – C1 level and above
Roles & Responsibilities
- Respond promptly to customer inquiries via phone, email, chat, or in person.
- Provide accurate information about products, services, policies, and procedures.
- Resolve customer complaints and issues efficiently while maintaining professionalism.
- Record and maintain customer interactions, transactions, and feedback in the CRM system.
- Follow up with customers to ensure their issues are resolved satisfactorily.
- Maintain high standards of customer satisfaction and service quality.
Benefits:
- Virtual interview
- Work location Malad Mumbai/Thaane
- Wtsap875O141536(HR)
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Life insurance
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Customer support: 1 year (Required)
Work Location: In person
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