Senior Data Analyst

Who you are

• Experience: 5+ years in data analysis, BI, or product analytics—specifically within a SaaS or tech company. Experience working with product telemetry/usage data is strictly required
• Location: Must be based in Canada (excluding Quebec; Ontario or Eastern time zone preferred)
• Technical Stack:
• Advanced SQL and Python skills
• Strong expertise in Databricks (PySpark, notebooks, data lakehouses/medallion architecture, AWS S3)
• Hands-on experience with visualization tools—Looker is heavily preferred (or ability to quickly adapt from Power BI/Tableau)
• Familiarity with APIs, structured data formats (JSON, DataFrames), and version control via GitHub
• Qualitative Traits: Strong curiosity, meticulous attention to detail, proactive problem-solving, and clear communication skills
• Nice to Have: Knowledge of business systems (Salesforce, HubSpot, Jira, Amplitude, Gainsight)

What the job involves

• We are looking for a Senior Data Analyst to join our Business Intelligence team
• In this role, you will transform complex product datasets into actionable insights, build scalable analytics infrastructure, mentor associate-level analysts, and drive data-informed product decisions
• Product Analytics & Telemetry: Analyze product usage, feature adoption, and telemetry data alongside financial metrics to optimize user experience and support product strategy
• Analytics & Data Modeling: Own the end-to-end analytics lifecycle, including data modeling, dashboard creation, and KPI development. Deliver high-accuracy analyses independently across various product initiatives
• Stakeholder Collaboration: Partner directly with cross-functional business stakeholders, managing requirements and delivering precise insights on tight turnarounds
• Mentorship: Serve as a technical guide to coach and mentor the team’s cohort of associate-level analysts
• Execution Metrics: Maintain high standards for ticket throughput, speed of delivery, and on-time completion rates for analytics tasks

Benefits

• Competitive benefits package
• Flexible work and schedule
• Annual wellness week
• Paid volunteer time off
• Full parental/maternity (birth or adoption) leave