Senior Data Centre Operations Engineer

Senior Data Centre Operations Engineer

Location: Senai, Johor, Malaysia

Work Mode: Onsite

Employment type: Permanent

Our client is a leading specialist in the repair and maintenance of high-end AI computing infrastructure, with a state-of-the-art facility located in Johor Bahru, Malaysia. They are dedicated to providing mission-critical support and have established a reputation for precision and reliability in the Southeast Asian market. With a strong focus on transparency and accountability, they ensure that every repair process is documented and approved by clients, maintaining a high standard of service excellence.

We are seeking an experienced Senior Data Centre Operations Engineer to manage and support server and GPU infrastructure in large-scale environments, ensuring reliable AI and data centre operations.

Responsibilities

• Set up, configure, and troubleshoot server hardware, including CPUs, memory, storage, RAID, NICs, and power supplies.

• Monitor server health and review IPMI, BMC, and operating system logs.

• Manage BIOS, BMC, iDRAC, iLO, and firmware upgrades.

• Manage RAID configurations and monitor SSD and NVMe health.

• Troubleshoot GPU servers and replace faulty hardware components.

• Support GPU cluster performance, network topology, and system stability.

• Collaborate with networking, storage, and virtualisation teams to resolve technical issues.

• Automate routine tasks such as firmware upgrades, inspections, and hardware alert management.

• Prepare technical guides, troubleshooting documentation, and standard operating procedures.

• Coordinate with hardware vendors and manage RMAs and spare parts.

• Monitor rack power, temperature, and air-cooling conditions.

Requirements

Must-have:

• Bachelor's degree in Computer Science, Information Systems, Electronic Engineering or a related field.

• Willingness to travel and support overtime, night shifts, on-call duties or weekend work when required.

• At least 5-7 years of experience in server operations.

• Experience using NVIDIA diagnostic tools, including NVIDIA-SMI and DCGM.

• Strong Linux administration and troubleshooting knowledge.

• Good hardware troubleshooting and problem-solving skills.

• Ability to work effectively with internal teams and external vendors.

• Good technical communication skills in English.

Nice-to-have:

• Experience operating large-scale GPU clusters.

• Experience with Shell or Ansible automation.

• Familiarity with InfiniBand, RoCE, RDMA networking and optical modules.

• Exposure to air-cooled server environments.

• Experience with liquid-cooled servers.

• Knowledge of Ceph, KVM, VMware or hyper-converged infrastructure.

• Relevant certifications such as RHCE, RHCA, CompTIA Server+ or server vendor certifications.

Education:

• Bachelor's degree in Computer Science, Information Systems, Electronic Engineering or a related field.

Why Join Us

• Be part of a dynamic team at the forefront of data centre technology, supporting mission-critical AI infrastructure for leading enterprises.

• Opportunity to work with advanced hardware, collaborate with skilled professionals, and contribute to the reliability of high-performance computing environments across the region.