H
Headway
Senior Data Science Manager (Provider Experience)
Skills
SQL QueriesPythonData ScienceRData AnalysisAIdbt
2 months ago
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Important information
Contract type:
Permanent
Salary:
$212,000 – $265,000 / year
Location:
United States
Work mode:
Onsite
Published on:
7 August 2026
What they need
- As Senior Data Science Manager for Provider Experience, you will define and lead our data science strategy for our providers experience at Headway
- You will report into Headway’s Provider Experience Group, a mission critical pillar to becoming a practice partner for our providers all on a foundation of trust
- You will partner closely with Product, Engineering, Operations, Design, Clinical and Customer Success leadership to continuously improve our relationships with providers
- You will define the right questions, uncover opportunities, and work cross-functionally to turn insights into measurable improvements
- Lead and grow a high-performing team of Data Scientists, fostering a culture of technical excellence and strategic thinking
- Develop quarterly roadmaps with cross-functional partners, align Data Science resources, and oversee execution of timely and high-quality work
- Drive insights and decisions through strategic analysis, reporting, experimentation and predictive modeling
- Obsess over provider experience metrics surfacing gaps and ways to continuously improve them
- Deep dive into areas we don’t fully understand to segment our data and understand where there’s opportunities to improve provider experiences
- Stay close to the data by tackling strategic projects yourself, identifying underlying trends and areas of opportunity
- Translate complex technical findings into clear, actionable recommendations for executive stakeholders- Hands-on technical fluency in SQL and Python or R
- Proficiency in forecasting, experimentation, causal inference
- Experience adopting and championing AI-assisted tools to accelerate and automate data workflows
- Strong communication and stakeholder management skills
- Experience with data modeling, ideally using dbt
- 3+ years of experience managing and developing teams
- Proven success partnering cross-functionally with Product, Engineering, Data, Design, Operations, Clinical and Customer Success teams
- Strong product mindset and demonstrated success working in Product
- 8+ years of experience in data science or analytics roles
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