Senior Data Scientist

Who you are

• 6+ years of experience in a highly analytical role, preferably in tech; experience in a marketplace or two-sided platform business is a plus
• Proficiency using SQL and Python or R to analyze large data sets
• Exemplary analytical problem solving: a solid statistics foundation, strong business judgment, comfort navigating ambiguity, and the ability to synthesize insight from analysis
• Experience partnering with executives to understand business needs and drive decisions
• Strong communication skills — an attentive listener and a compelling explainer across technical and non-technical audiences
• Experience with using AI to automate workflows and enable self-serve analytics
• Experience with revenue modeling and forecasting, ideally in a high-growth or public company environment

What the job involves

• The Business Analytics team unlocks strategic opportunities and enables Thumbtack to reach its full business potential. We own the metrics, dashboards, and forums that measure progress against company goals and build shared understanding of how the marketplace works
• We run the deep-dive analyses that shape company strategy and team execution, and we use data to tell Thumbtack’s story to our team, our investors, and our Board. We are a tight-knit group that partners directly with leadership and cares as much about building a world-class team as we do about driving business impact
• As a Sr. Data Scientist on Business Analytics, you’ll drive insights and action across the breadth of the marketplace, with a particular focus on conversion and monetization. You’ll be a steward of key company metrics and dashboards, and you’ll dive deep on the analytical questions most critical to Thumbtack’s success
• You’ll partner with our leadership team to develop company strategy and goals, share performance updates with the Board, and work across Product, Engineering, Marketing, Operations, and Finance to turn analysis into decisions. This is a high-visibility role for someone who wants their work to change what the company does next
• Define, monitor, and report on the key metrics that measure Thumbtack’s success
• Lead business performance analysis and reporting that surfaces emerging risks and opportunities for leadership
• Conduct deep-dive analyses that answer the questions most critical to Thumbtack’s future strategy
• Support and improve the company revenue forecasting model and the broader forecasting and planning process
• Build and maintain the dashboards and self-serve tools that teams across the company rely on
• Partner with Product, Engineering, Marketing, Operations, Finance, and the leadership team to translate insight into action
• Strengthen our data culture through peer collaboration, review, training, and coaching

Benefits

• Parental leave
• Health insurance
• Community matters | Sure, our ways of connecting have changed. But we haven’t missed a beat, from virtual concerts to “TTversary” celebrations to weekly catch-ups
• Always be improving | We bring out the best in our colleagues — and our product — by pushing each beyond what we believe we’re capable of. We give honest feedback, even when it’s hard
• Wellness is a way of life | We promote balance with generous PTO and company-wide holidays — and find our centers every Wellness Wednesday with yoga featuring a Thumbtack pro
• A worthy mission | In a world where tech is often seen as eroding good jobs, we’re helping small business owners thrive. Our product makes entrepreneurship accessible to everyone
• Driven by our values | Our values are the compass by which we make all our decisions. Each one matters: Lead with why, Make it count, Own it, Choose teamwork, and Say what you mean
• Plus, amazing benefits | All the benefits you’d expect, plus a few more: generous parental and fertility benefits, $1800 for Thumbtack services per year and a $1200 remote work stipend
• Virtual-first working model coupled with quarterly in-person events and Camp Thumbtack
• 20+ company-wide holidays including two week-long shutdowns
• Libraries (collaborative workspaces) in San Francisco, Salt Lake City, Toronto, and Manila
• Cell phone and WiFi reimbursements
• Subscriptions and Employee Assistance Program for mental health and well-being