Senior Data Scientist

Mô tả công việc

Responsibilities

• Customer Analytics & CRM
• Build and deploy segmentation models (RFM/RFMT, CLV, engagement tiers) for omni-channel retention (dine-in, app, delivery).
• Design and maintain churn prediction, uplift modeling, and win-back triggers, tracking incremental lift.
• Personalization & Recommendation
• Recommend voucher types, products, and timing via contextual bandits, hybrid recommenders, and rule-based systems.
• Ensure ROI and budget alignment for marketing incentives.
• Forecasting & Operations
• Forecast traffic, sales, and ingredient demand at daily/weekly/monthly levels using ARIMA, Prophet, GBDT, or deep learning models.
• Optimize staff scheduling (shift assignment) under constraints such as skills, peak hours, and labor rules.
• Experimentation & Causal Inference
• Design and analyze A/B tests, Difference-in-Differences, and causal ML models (DML, DR-Learner) to evaluate campaign or pricing impact.
• MLOps & Delivery
• Deploy models to production (batch/API), manage feature stores, MLflow tracking, and monitor model drift/decay.
• Collaborate with Data Engineering and Product teams to ensure reliable data pipelines and mart/feature tables.
• Communication & Business Partnering
• Translate business problems into ML approaches, articulate trade-offs between accuracy and speed, and communicate insights clearly to non-technical teams.

Qualifications / Skills

• Bachelor‘s degree in a quantitative field (e.g., statistics, economics, mathematics, business administration, marketing).

• 4+ years of experience as a Data Scientist in B2C, Retail, F&B, or E-commerce environments.

• Strong in Python (pandas, NumPy, scikit-learn; LightGBM/XGBoost preferred) and SQL (including window functions & optimization).

• Proven track record in:

• Machine Learning (classification/regression, feature engineering, model calibration).

• Forecasting (hierarchical, seasonal, event-based, backtesting).

• Experimentation (A/B test design, DiD, noise control).

• Data mining techniques to collect data, analyze and construct solutions for complex business problems.

• Working knowledge of Git, MLflow, Docker, and dashboard tools (Power BI, Metabase, or Looker).

• Product-oriented mindset with strong communication and documentation skills.

Nice To Have

• Recommender systems (matrix factorization, two-tower, contextual bandit).
• Causal ML (EconML, DoWhy, DR-Learner).
• Optimization & Operations Research (OR-Tools, Pyomo).
• Big Data & Orchestration (PySpark, Airflow).
• API & Deployment (FastAPI, Kubernetes, streaming).

Benefits

• 13th and 14th month salary depending on business performance.
• Working hours: Monday to Friday with flexible check-in time.
• Opportunities to join professional and technical skill development training programs.
• Work in Vietnam’s leading F&B environment with many exciting technology projects.
• Empowered to propose creative ideas and process improvements.
• Enjoy special discounts when using services at Golden Gate restaurant chains.