Senior Desktop Engineer

We are seeking a Senior Desktop Engineer to support a sophisticated enterprise technology environment for a highly regarded professional services organization. This is a full-time position focused on modern endpoint management, desktop engineering, automation, and end-user computing infrastructure. The ideal candidate will bring deep expertise across Microsoft endpoint technologies, desktop lifecycle management, and enterprise-scale support while serving as a technical escalation point for complex workstation and endpoint-related initiatives. U.S. work authorization is required. No visa sponsorship is available at this time.

Job Title: Senior Desktop Engineer

Location: Hybrid (New York, NY or Boston, MA)

Responsibilities

• Manage the full endpoint lifecycle, including provisioning, deployment, compliance, updates, and retirement of enterprise desktop environments
• Administer and support modern endpoint management technologies, including Microsoft Intune, Microsoft 365, and related endpoint management solutions
• Deploy software packages, operating system updates, security patches, and configuration baselines across a distributed user base
• Develop and maintain PowerShell automation to streamline endpoint administration, reporting, and operational processes
• Implement and maintain endpoint security controls, configuration policies, compliance standards, and device management frameworks
• Monitor endpoint health, performance, and compliance while proactively addressing issues impacting user experience
• Serve as a senior escalation resource for complex desktop, hardware, operating system, and endpoint management challenges
• Partner with infrastructure, security, and support teams to enhance desktop engineering standards, operational efficiency, and user productivity
• Maintain technical documentation, operational procedures, and knowledge resources related to endpoint technologies and desktop systems

Required Skills & Experience

• 5+ years of experience in desktop engineering, endpoint management, systems administration, or a similar infrastructure-focused role
• Strong expertise supporting Windows desktop environments, endpoint configuration, software deployment, and device management technologies
• Hands-on experience administering Microsoft Intune, Microsoft 365, Group Policy, endpoint security policies, and modern device management platforms
• Experience supporting Litera applications and related desktop technologies within a professional services or enterprise environment is required
• Proficiency developing PowerShell scripts for automation, reporting, and systems management activities
• Demonstrated experience providing Tier 3 support to executive stakeholders, including senior leadership and other high-profile end users, is required
• Experience troubleshooting complex endpoint, workstation, hardware, application, and user experience issues within enterprise environments
• Strong analytical and problem-solving skills with the ability to work independently on technical initiatives
• Excellent communication skills and the ability to collaborate effectively with both technical teams and business stakeholders
• Bachelor's degree in Information Technology, Computer Science, or a related field is preferred

Compensation Base Salary: Approximately $170,000 - $190,000, depending on location, experience, and overall qualifications

• Additional discretionary bonus opportunity and comprehensive benefits package

Additional Information

• Hybrid work arrangement with regular onsite presence required in either New York City or Boston
• Opportunity to support a large-scale, enterprise technology environment with significant investment in modern endpoint technologies
• Position offers exposure to strategic desktop engineering initiatives, automation projects, and enterprise endpoint modernization efforts
• Must be authorized to work in the United States. No visa sponsorship is available at this time

For more information or to apply, contact Morgan Evans at [email protected]