Senior DevOps Engineer

Top 3 reasons to join us

• Competitive salary
• Flexible working hours & work from home policy
• Grow professionally in a global environment

Job description

About ELSA

Founded in 2016, ELSA harnesses the power of generative AI to improve English communication skills globally with headquarters in San Francisco and offices in Lisbon, Tokyo, Jakarta, Singapore and Vietnam. With over 90 million users and 1 billion hours of anonymized data, our AI-driven language learning platform delivers hyper-personalized learning paths for both businesses and individuals, transforming lives and organizations through effective spoken English. ELSA is backed by leading investors including Gradient Ventures - Google’s A.I. fund, Monk's Hill Ventures and Global Ventures.

We are seeking a proactive DevOps Engineer to join our elite engineering team in Vietnam. You will play a pivotal role in scaling our cutting-edge AI product, ensuring high availability, and optimizing our infrastructure using the latest technologies.

Hiring Process

• Round 1: Technical Challenge
• Round 2: Technical Interview
• Round 3: Culture Fit & Mindset Evaluation

Responsibilities

• Automation & CI/CD: Implement and maintain robust CI/CD pipelines. Actively leverage AI tools (e.g., GitHub Copilot, ChatGPT) to optimize scripting and automate repetitive operational tasks.
• Infrastructure & K8s Management: Manage the lifecycle of AWS infrastructure and EKS clusters, including version upgrades, node group migrations, and ensuring zero-downtime operations.
• Observability & Performance: Implement and manage monitoring, logging, and APM solutions to trace transactions, identify bottlenecks, and ensure system health.
• Database & Data Integrity: Manage cloud databases (RDS, DynamoDB), ensuring high availability, automated backup strategies, and disaster recovery readiness.
• Security & DevSecOps: Proactively improve system security by managing IAM policies, performing vulnerability scanning, and implementing security best practices across the stack.
• Collaboration & Support: Partner with developers to optimize workflows and troubleshoot issues with a supportive, open-minded approach.
• Documentation: Maintain clear and comprehensive technical documentation for internal knowledge sharing.

Your skills and experience

Your Skills and Experience

Technical Requirements

• 3-5 years of hands-on DevOps experience in production environments.
• Kubernetes Expertise: Deep understanding of EKS, Helm charts, and ArgoCD. Experience with K8s version upgrades is a strong advantage.
• Cloud & IaC: Proficiency in AWS services and Terraform.
• Observability: Working knowledge of APM tools (Signoz/Sentry/New Relic) and monitoring stacks (Prometheus/Grafana).
• Database Management: Experience in managing and scaling AWS RDS (Aurora/PostgreSQL) and DynamoDB.
• Security Mindset: Familiarity with Network security, IAM, Secret Management, and container security scanning.
• Scripting: Strong abilities in Bash or Python for automation.
• AI Fluency: Demonstrated ability or high interest in using AI tools to solve complex technical problems and increase productivity.

Soft Skills & Mindset (The "ELSA Way")

• Can-do Attitude: A proactive problem-solver who brings solutions, not just problems.
• Low Ego & Openness: You value the best idea over being "right," embrace feedback, and share knowledge generously.
• Collaborative & Adaptable: Strong communication skills and comfortable in a fast-paced, evolving startup environment.

Why you'll love working here

Why You'll Love Working Here

• Competitive Package: Attractive salary, comprehensive benefits, and stock options.
• Growth Environment: Ample opportunities for professional development in a global, AI-first company.
• Unique Culture: A collaborative, inclusive work culture with no office politics and a focus on meritocracy.
• Work-Life Balance: Flexible working hours and a supportive environment.
• Silicon Valley Spirit: Experience the dynamic energy of a well-funded, fast-growing startup.