Senior DevOps Engineer

Job Description: Senior DevOps Engineer (Production Stability)

Experience: 9+ Years
Location: Pune
Mandatory Skills: AWS, Azure, Kubernetes, Terraform, CI/CD, Docker, Ansible

Role Overview

We are looking for an experienced Senior DevOps Engineer (Production Stability) to operate and stabilize a complex, business-critical DevOps environment supporting Unite Services and integrations across 24x7 systems.

The environment includes a combination of legacy and modern tooling, hybrid infrastructure (cloud and on-premises), and partially documented systems.

You will work as part of a contractor pod of 3–4 engineers, ensuring reliable production operations, stable CI/CD pipelines and deployments, and fast, effective incident response.

This is a hands-on role with approximately 90% individual contributor responsibilities and participation in an on-call rotation, primarily on weekdays.

Key Responsibilities1. Production Operations & Incident Response

• Support 24x7 production systems for Unite Services and integrations.
• Participate in the on-call rotation, primarily on weekdays.
• Troubleshoot incidents across CI/CD, Kubernetes, API Gateway, networking, and applications.
• Perform incident triage, mitigation, and recovery.
• Ensure safe deployments and reliable rollback capabilities.

2. CI/CD & Deployment Stability

• Operate and maintain CI/CD pipelines using GitHub Actions, Azure DevOps, and Octopus.
• Debug and resolve pipeline failures quickly.
• Support multi-environment deployments across DEV, QA, PROD, and special environments.
• Improve deployment reliability without disrupting delivery.

3. Kubernetes & Infrastructure Operations

• Support Kubernetes clusters across cloud and on-premises environments.
• Perform troubleshooting, patching, and basic upgrades.
• Tune CPU and memory resources and investigate performance issues.
• Work with supporting services such as Redis, RabbitMQ, databases, and API gateways.
• Manage containerized environments using Docker.

4. API Gateway, Cloud & Legacy Systems

• Support AWS API Gateway and related infrastructure.
• Work with existing Terraform configurations and modules.
• Troubleshoot routing, domain, and traffic issues involving Cloudflare and Azure API Management (APIM).
• Support critical legacy systems, including Windows-based services such as Task Manager.
• Work across AWS and Azure cloud environments.

5. Observability & Technical Support

• Use monitoring and observability tools such as Prometheus, Grafana, and logging platforms to investigate issues.
• Improve alerts and dashboards where required.
• Collaborate with support teams on operational tasks and escalations.

6. Automation, Documentation & Knowledge Sharing

• Use scripting languages such as Bash, Python, or PowerShell to automate operational tasks.
• Document deployment, rollback, and recovery procedures.
• Contribute to runbooks for critical systems.
• Share knowledge with the team and contractor lead.

Required Skills & Experience

• 9+ years of experience in DevOps, SRE, or production infrastructure operations.
• Strong hands-on experience with AWS and Azure cloud platforms.
• Practical experience with Kubernetes operations and troubleshooting.
• Strong knowledge of Docker and containerized applications.
• Hands-on experience with Terraform, including working with existing configurations and modules.
• Experience with Ansible for configuration management and automation.
• Strong understanding of CI/CD pipelines using GitHub Actions, Azure DevOps, Octopus, or similar tools.
• Experience supporting business-critical production systems and handling incidents under pressure.
• Knowledge of monitoring and observability tools, including Prometheus, Grafana, and logging systems.
• Experience working in hybrid cloud and on-premises environments.
• Strong troubleshooting skills across networking, APIs, infrastructure, and applications.
• Scripting experience with Bash, Python, PowerShell, or similar languages.
• Willingness to participate in on-call rotations and take ownership of production stability.

Success Criteria: First 90 Days

• Independently support production systems and operational workflows.
• Stabilize CI/CD pipelines and make deployments more predictable.
• Handle incidents quickly and effectively.
• Document critical workflows and recovery procedures.
• Collaborate smoothly with the contractor lead and the engineering team.

Ideal Candidate Profile

• Strong operational mindset with a focus on production stability.
• Comfortable working in complex, imperfect, and partially documented environments.
• Quick learner who can take ownership of systems and resolve issues independently.
• Calm and effective under pressure in incident-driven environments.
• Focused on reliability, service continuity, and practical improvements.

This Role Is Not a Fit If You

• Prefer greenfield development or highly standardized environments.
• Focus primarily on architecture rather than hands-on operations.
• Avoid production ownership or on-call responsibilities.
• Expect fully documented systems and processes from day one.

Pay: Up to ₹2,000,000.00 per year

Work Location: In person