Senior DevOps Engineer

Overview:

Would you like to help enrich the lives of learners around the world?

RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners to learn. Our mission is to achieve growth by improving life chances of people. At RM India, we are driven by the potential of our business to touch lives and shape the future.

At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide.

What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful.

RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources).

Visit us here to find out more: www.rmindia.co.in

We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged.

Responsibilities:

Join Our Infrastructure Engineering Team as a Senior Dev****Ops Engineer!

Are you passionate about building scalable, reliable, and cutting-edge infrastructure solutions? Do you thrive in a fast-paced environment where innovation and collaboration are key? If so, we want you to join our Infrastructure Engineering team as a Senior DevOps Engineer!

About the Role:

As a Senior DevOps Engineer, you will play a pivotal role in designing, implementing, and maintaining the infrastructure and tools that power our organization’s platforms. You will work closely with cross-functional teams to enable seamless software delivery, optimize cloud environments, and ensure the reliability and scalability of our systems. This is a unique opportunity to make a significant impact on our technology stack and drive the success of our strategic initiatives.

Key Responsibilities:

• Design, implement, and manage CI/CD pipelines to accelerate application and infrastructure delivery and improve deployment reliability.
• Deploying infrastructure and applications using existing deployment pipelines. Troubleshoot deployment failures.
• Automate infrastructure provisioning, configuration, and monitoring to enhance operational efficiency.
• Collaborate with development and operations teams to ensure platform reliability, scalability, and performance.
• Lead incident management efforts, troubleshoot complex issues, and implement proactive solutions to minimize downtime.
• Mentor and guide junior team members, fostering a culture of continuous learning and innovation.
• Stay up to date with industry trends and emerging technologies to drive continuous improvement in our platforms.
• Provide 4th line escalation for infrastructure issues including on call (on a rota basis).
• Produce technical documentation to a high standard.

Experience:

• 5+ years of experience in DevOps, Site Reliability Engineering (SRE), Platform Engineer, Deployment or related roles.
• Comprehensive knowledge of and implementation experience in Microsoft Azure ecosystem, which must include Azure Kubernetes, Application Gateway, and either PostgreSQL or SQL Server. Knowledge of APIM, ServiceBus and associated diagnostics services underpinning data processing and distributed applications is desirable.
• Proficiency in infrastructure-as-code tools (Terraform, Ansible and Helm Charts preferred) and CI/CD pipelines (ADO preferred).
• Strong scripting skills (PowerShell, Bash, etc.) and experience with monitoring/logging tools (Grafana, Azure Log Analytics, etc.).
• Deep understanding of networking, security, and system architecture best practices.
• Excellent problem-solving skills and the ability to lead incident response and root cause analysis.
• Strong communication and collaboration skills, with a passion for mentoring and knowledge sharing.