Senior DevOps/SysOps Engineer

You will join our Cloud Operations team and work closely with our dedicated Cloud Architect, Security Engineer, and SysOps/DevOps Engineers. You will work with monitoring, user support, software deployment, maintenance, production migrations, and cloud infrastructure improvements. The Regional Cloud Operations (RCO) team in EMEA manages several environments with different setups and complexity. The team has legacy software dependencies to consider for one environment, whilst there is a more modern setup in other environments.

What project we have for you

Our Cloud/SysOps Engineers make sure that production environments are stable, proactively improved and maintained, and that service & support models are effective and continuously improved. DevOps Engineers work closely with developers to make sure that we build environments that suit the products. They also work closely with our SysOps Engineers to help optimize processes with scripts and enablement of infrastructure as code.

As a Cloud/SysOps Engineer in our team, your scope is broad, and the tasks will vary over time and along with team deliverables and load. More examples of responsibilities are production migrations, key component upgrades (e.g., VPN solutions, AD controllers where uptime and availability are critical), targeted help, and detailed performance optimization, environment and component modernization, development support and interaction from infrastructure perspective, day-to-day monitoring, L2-3 support including customer on/off boarding and troubleshooting. You will be part of long-term initiatives and feature improvements across our environments. You conform standards and theory into practice, and you have a clear understanding of what we need to improve and implement based on our deliverables.

What you will do

• Day-to-day monitoring

• L2-3 support, including customer on/off-boarding and troubleshooting

• Develop and implement complete solutions

• Participate in functional requirements analysis (including communication with customer representatives)

• Focus on solving complex tasks in a simple way with a given technology

• Participate in continuous improvements, including platform tooling and processes, implementing best practices and bringing on innovations

• Enforcement of non-functional requirements

What you need for this

• 4+ years of experience within relevant IT roles (сloud operations, cloud engineering, infrastructure operations, L2-3 support, Sys/Dev/TechOps)

• Experience with Kubernetes/Docker, Terraform, Python, CI/CD toolsets

• Strong AWS knowledge and clear understanding of main services (AWS certification is a plus)

• Experience supporting cloud platforms based on AWS

• Windows server administration (AD, MS Remote Desktop services etc.)

• Experience in L3 support

• Experience in production monitoring

• Strong troubleshooting skills

• Proficiency with network administration

• Clear understanding of AWS (or other public cloud) security best practices

• Scripting experience, preferably Python3, Shell or PowerShell

• MSSQL/MySQL/PostreSQL administration

• Monitoring & logging tool experience

• Experience from DevOps way of working (including Agile methodologies)

• Strong motivation to continuously learn and improve your skills

• Communicative and a team player

• Fluent in English

Will be a plus (hands-on experience and/or certification)

• Ansible

• DataDog

• Linux

What it’s like to work at Intellias

At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.

We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.

We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.