Senior Director, Client Services B2B

For our client, we are seeking a Senior Director, Client Services B2B to join the team of a leader in the Business Services space.

This role will lead strategic client partnerships across B2B marketing engagements, with a strong focus on aligning marketing, sales, and revenue operations around measurable business outcomes. The ideal candidate will bring deep experience guiding executive-level relationships, translating client objectives into integrated strategies, and driving account growth through exceptional service and cross-functional leadership. This is a highly visible role that will influence client satisfaction, account health, and the overall effectiveness of complex marketing programs. It is well suited for a leader who can balance strategic thinking with hands-on team development and performance accountability.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $136,000 – $155,000 annually

Responsibilities

• Lead strategic partnerships with marketing, sales, and RevOps stakeholders
• Conduct executive client engagements, including annual planning and high-stakes presentations
• Oversee account health, client satisfaction, and risk escalation
• Translate business objectives into integrated B2B marketing strategies
• Guide account teams in coordinating channel strategies and execution
• Collaborate with analytics teams to connect marketing activities to business outcomes
• Identify and drive account expansion opportunities

Qualifications

• 10+ years in B2B marketing, media strategy, or client leadership, preferably in an agency setting
• Proven track record in managing complex B2B client relationships and developing integrated marketing strategies
• Strong understanding of B2B demand generation and account-based marketing
• Experience connecting marketing performance to business outcomes like lead quality and revenue growth
• Exceptional communication skills for translating complex strategies into actionable insights
• 4+ years of experience in managing and mentoring high-performing teams
• Bachelor's degree in Marketing, Communications, Business, or equivalent

Benefits

• Remote-first culture with flexible schedules
• Unlimited PTO and extended holiday breaks
• 100% paid parental leave and 401(k) matching
• Comprehensive medical, dental, vision, and life insurance options
• Annual Class Pass credits and additional wellness benefits

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.