Senior Director

Who you are

• Results-oriented: Individual must have a proven track record and ability to manage strategic and tactical activities required to deliver results. Willing to roll-up sleeves and execute with a sense of urgency
• Team player: Enjoy working with extended teams and partners to achieve results
• Professional with ability to GSD: Strong organization, content creation, presentation, and communication skills. Ability to prioritize initiatives, execute, and GSD- the right way
• Impact: Enjoy working in a fast-paced environment, and want to build something special, have a significant impact on the business, and have fun along the way
• 10+ years of experience in global partner programs, operations, or business development within security technology or related fields
• Strong communication skills- written & presentation
• Experience creating partner agreements and program guides and playbooks
• Successfully developed and managed Partner portals and learning management platforms
• Sales and Channel management experience
• Proven track record of developing and scaling strategic partner initiatives
• Strong understanding of cybersecurity solutions, industry trends, and partner ecosystems
• Ability to drive operational excellence, program management, and revenue-impacting partnerships
• Exceptional leadership, communication, and stakeholder management skills
• Bachelor's degree in business, technology, or a related field; MBA preferred

What the job involves

• As the Senior Director, Global Partner Program and Operations, you will lead the evolution and execution of our global partner program and collaborate across the company to build a world-class partner program & ecosystem
• In this role, you will be responsible for developing the program requirements, enablement/demand generation programs, operational efficiency, reporting, and strategic initiatives to help accelerate our solutions across the globe
• This strategic individual contributor role will report to the Senior Vice President of Global Partner Sales & Alliances
• Partner Strategy & Program Development: Design and implement a scalable partner program that aligns with business goals, ensuring long-term success and engagement
• Certifications & Specializations: Collaborate with team to develop training programs and necessary certifications to equip partners with deep security solution expertise, ensuring successful market penetration and customer/partner satisfaction
• Revenue Growth & GTM Alignment: Collaborate with sales, marketing, and product teams to align go-to-market strategies, increase revenue, and drive joint success with partners
• Operational Excellence: Drive efficiency in partner operations, optimizing processes, reporting frameworks, performance measurement and compliance. Manage Partner Portal and other key systems and reporting tools
• Partner Experience & Events: Set the vision and tone for the Partner Journey and Satisfaction. Develop and manage Partner Advisory Councils, Partner Summits, and other strategic events
• Stakeholder & Executive Engagement: Build and maintain strategic relationships with key global partners and internal executives to ensure alignment and growth
• Market & Competitive Analysis: Stay ahead of trends, competitive landscapes, and industry best practices to refine partnership strategies