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Senior Director (Mobile Platform Engineering)

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Onsite

Senior Director (Mobile Platform Engineering)

ServiceNow

Senior Director (Mobile Platform Engineering)

Skills

Mobile DevelopmentIOSAIComplianceAzure

1 month ago

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Important information


Contract type:

Permanent

Location:

Palm Beach, FL, USA

Work mode:

Onsite

Published on:

14 September 2026

What they need


  • Build and lead a world-class Mobile Platform Engineering organization in West Palm Beach that powers AI-native enterprise experiences across iOS and Android
  • This leader will hire exceptional mobile and AI talent, establish an AI-forward engineering culture, and deliver scalable mobile platform capabilities for purpose-built enterprise applications
  • Establish and grow the Mobile Platform Engineering organization in West Palm Beach as a strategic hub for mobile and AI innovation
  • Recruit, develop, and retain excellent AI, Android, iOS, and mobile platform engineering talent
  • Embed AI-assisted development, automated quality systems, agentic workflows, and rapid experimentation into day-to-day engineering practices
  • Create a high-performance culture centered on ownership, technical excellence, customer impact, and continuous learning
  • Own the technical roadmap for enterprise mobile platform capabilities across Android and iOS
  • Establish and run on-call rotations, incident response processes, and a blameless postmortem culture that drives reliability improvements
  • Define reusable frameworks, SDKs, and platform patterns that accelerate application development across multiple product teams
  • Partner with Product, Design, AI, Infrastructure, and Business leaders to deliver differentiated mobile experiences
  • Drive excellence in performance, reliability, security, scalability, and operational rigor across the mobile platform
  • Design mobile platform capabilities for purpose-built enterprise applications across customer service, field service, operations, and productivity workflows
  • Lead architecture for synchronization, offline-first experiences, notifications, inbox experiences, real-time interactions, and workflow execution
  • Ensure applications perform reliably in low-connectivity and offline environments while meeting enterprise-grade security, privacy, and compliance requirements
  • Create seamless experiences across mobile clients, AI services, platform capabilities, and enterprise workflows
  • Lead critical architecture reviews and complex technical decisions across mobile, platform integration, and application layers
  • Own the mobile build and delivery pipeline, including CI/CD reliability, build speed and test infrastructure
  • Establish standards for observability, telemetry, mobile performance benchmarking, release quality, and production readiness
  • Mentor Engineering Managers, Staff Engineers, Principal Engineers, and senior technical contributors
  • Advance mobile innovation through AI-enabled workflows, modern development practices, and strong engineering fundamentals
  • Engineering leadership roles that let you build a site from scratch — with a real charter, real resources, and real company-wide impact — are rare at any scale. This isn’t a “manage the org” role. It’s a “create the org” role

Benefits

  • Generous family leave
  • Matched donations
  • Annual learning stipends
  • Flexible PTO
  • Competitive retirement plan
  • Paid volunteer time- Strong technical depth in mobile architecture, APIs, distributed systems, cloud-native services, networking, security, data synchronization, and MAM/MDM enterprise integrations
  • 12+ years of software engineering experience with significant experience leading mobile engineering organizations (Android and iOS)
  • 3+ years leading engineering managers or multi-team organizations
  • Track record building and scaling enterprise-grade mobile applications or mobile platforms used at large scale
  • Experience managing Engineering Managers and senior technical leaders
  • Ability to translate emerging AI capabilities into practical, secure, enterprise-grade mobile workflows
  • Understanding of on-device AI patterns, small language models, speech or vision models, real-time inference constraints, and mobile latency tradeoffs
  • Working knowledge of RAG, prompt engineering, agent orchestration, tool use, evaluation frameworks, guardrails, and AI safety principles
  • Familiarity with AI platforms and frameworks such as Azure AI, OpenAI, Anthropic, Gemini, LangChain, Semantic Kernel, or comparable ecosystems
  • Experience applying AI to engineering productivity, including code generation, test generation, automated review, incident analysis, or quality automation
  • Experience building or integrating generative AI, LLM-powered experiences, AI agents, or copilots into mobile or enterprise applications

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