Senior Document Specialist (PowerPoint)

Role Description: Provide real-time assistance in support of client projects. Responsible for documentation and formatting of documents in office suite based on the requirements/instructions and ensure timely delivery of high quality output.

Qualifications: Graduate in any discipline

Technical Qualifications: MS - Office (PowerPoint)

Organization Structure: Report to the CM/ACM

Work Schedule: Ability to work flexible schedule during day, night and weekend shifts

Description of Responsibility:

• Complete all assigned jobs as per committed time, in an accurate and client specific manner
• Raise any discrepancies or clarification with SMEs/Shift leads and get it clarified
• Keep shift leads/client managers proactively informed of any delay in delivering job over deadline.
• Adhere to information security, print security and physical access procedures
• Check on daily basis for feedback
• Ensure process adherence at all times

Knowledge & Skills / Competencies:

• Proficient in MS Office Suite - Word, PowerPoint, Excel
• Good oral and written communication skills
• Excellent presentation and layout skills
• Adaptability / Flexibility
• Ownership & Accountability
• Team player

Key Performance Indicators:

• Utilization, Efficiency
• Quality score vs target
• On-time delivery score vs target
• Productivity score vs target
• Attendance and Timelines
• Technical competency
• Oral / written communication
• Willing to go extra mile EG: Interested in continuous learning