Senior Dynamics 365 Customer Engagement (CE) Developer

Overview

We are seeking an experienced Senior Dynamics 365 Customer Engagement (CE) Developer with strong Microsoft cloud experience and the capability to provide technical leadership across complex enterprise delivery programmes.

This role is ideal for a highly capable individual who combines deep hands-on Dynamics 365 CE development expertise with a proven track record of designing, building and supporting scalable business-critical solutions on the Microsoft technology stack. The successful candidate will be expected to lead technical delivery, mentor developers, engage directly with stakeholders, and help shape architecture and engineering best practices.

You will work closely with Product Owners, Business Analysts, Architects, Engineering Leads and Delivery Managers to deliver high-quality Dynamics, Power Platform and Azure-based solutions

Responsibilities

Solution Development

• Design, develop and maintain enterprise-scale Dynamics 365 CE solutions.

• Develop custom functionality using:

• C#

• .NET

• Plug-ins

• Custom Workflow Activities

• JavaScript / TypeScript

• Web API

• PCF Controls

• Extend and customise Model-Driven Apps to support complex business processes.

• Design and implement robust integrations with internal and third-party systems.

• Develop Power Platform solutions including:

• Model-Driven Apps

• Power Pages

• Power Automate

• Custom Pages

• Canvas Apps where appropriate.

• Power Platform Connectors

Azure Integration and Cloud Engineering

• Design and implement cloud-native integration solutions using Azure services.

• Develop:

• Azure Functions

• Logic Apps

• Service Bus

• API Management

• Azure Storage

• Azure SQL

• Event-based integration patterns.

• Build scalable, supportable and secure integration architectures.

• Work closely with cloud engineering teams to ensure alignment with Azure best practices.

Technical Leadership

• Provide technical leadership for Dynamics and Power Platform delivery teams.
• Lead design workshops and technical discovery sessions.
• Review solution designs and code produced by other developers.
• Establish and promote engineering standards and development best practices.
• Mentor junior and mid-level developers.
• Support estimation, planning and technical governance activities.
• Act as a senior technical point of contact for delivery teams and stakeholders.

DevOps and Delivery

• Contribute to continuous improvement of development and deployment processes.
• Design and maintain CI/CD pipelines using Azure DevOps.
• Promote automated testing and modern ALM practices.
• Support agile delivery methodologies including Scrum and Kanban.
• Participate in sprint planning, backlog refinement and technical design activities

Essential skills

• Power BI
• Copilot Studio
• AI capabilities within Dynamics and Power Platform
• Azure Data Services
• Integration architecture

Desired skills

• Takes ownership and accountability for technical delivery.
• Communicates effectively with both technical and non-technical stakeholders.
• Can balance pragmatic delivery with sound engineering principles.
• Is comfortable operating in complex, evolving enterprise environments.
• Enjoys mentoring others and helping teams succeed.
• Has a passion for Microsoft technologies and continuous learning.

Experience

Experience in one or more of the following areas would be advantageous:

• Insurance
• Financial Services

A successful candidate is likely to have:

• Dynamics CRM / Dynamics 365 CE experience.
• Multiple end-to-end enterprise Dynamics implementations.
• Strong Azure integration experience.
• Experience acting as Lead Developer, Technical Lead or Senior Consultant.
• A track record of delivering highly customised Dynamics 365 solutions while remaining hands-on with development.

This is a senior engineering role suited to individuals similar to those who have successfully delivered large-scale Dynamics 365, Power Platform and Azure solutions across regulated industries, financial services, government and enterprise organisations

Benefits

• Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges

• We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects

• Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses

• Competitive company benefits

• Always working as one team, our people are not afraid to think big and challenge the status quo

• As a Disability Confident Committed Employer we have committed to:

• Ensure our recruitment process is inclusive and accessible

• Communicating and promoting vacancies

• Offering an interview to disabled people who meet the minimum criteria for the job

• Anticipating and providing reasonable adjustments as required

• Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people

“We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”.

We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive