Senior E-commerce Executive

AMOREPACIFIC MALAYSIA is looking for a results-driven Senior E-commerce Executive to join us

Job Description:

• Developing and implementing e-commerce campaign goals, e-promotions, and digital marketing strategies to increase traffic, conversions, sales, leads and growth of revenues for our brand.
• Conduct research and provide monthly details analysis report by identifying market trends in e-Commerce, target audience, and competitor activities in online market to achieve the sales KPI and improve the business growth.
• Plan promotional and advertising campaigns (digital, livestream, social media and online collaboration activation)
• Continuous improvements to enhance users' shopping experience
• Respond promptly to customer inquiries, handle complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution.
• Responsible for operational tasks which include update various products information, features and images, process order, campaign planning, reporting, etc.
• Plan, execute and continuously optimize promotional mechanics and campaign strategies to maximize sales performance and profitability.
• Identify business opportunities and recommend actionable improvements through performance analysis and marketplace insights.
• Hands-on experience managing Shopee and/or Lazada marketplace & B2B operations.
• Experience in Beauty, Personal Care or FMCG categories is preferred. Experience in Shopee B2B operations is an added advantage

To be successful in this role, you would need to have:

• Bachelor Degree, Post Graduate Diploma, Master Degree in E-commerce / Marketing / Business Administrations / Mass Communication or any relevant field.
• At least 1-3 years of experience and exposure in E-commerce sales / Marketing or Experienced in platform management by handling principal account.
• Prior experience in beauty or retail industry will be an added advantage
• Self-motivated and able to work independently to achieve sales target given.
• Demonstrated strong analytical skills, as well as excellent computer skills, including in MS Office (Excel and Power Point)

How will this career benefit you?

• Competitive compensation and benefits.
• Harmonious working culture with young, vibrant and high performing team!
• You will get familiar with our well-known brands such as Laneige, Sulwhasoo, innisfree, Ryo, Mise-en-Scène, illyoon and Aestura.

Ready to make a change in your career?

Click " Apply Now " to submit your resume.

You are one step closer to being a part of our growing team!