Senior E-Commerce Executive

Job Overview

We are a leading UK chocolate brand, and looking to expand and grow our online team.

We are seeking a dynamic and highly motivated Senior E-Commerce Executive to lead and optimise our online sales platform. This pivotal role involves managing end-to-end e-commerce operations, driving strategic initiatives, and enhancing the overall digital shopping experience. As a key member of our marketing team, you will leverage your expertise in digital marketing, project management, and analytics to boost online visibility, increase sales, and foster strong customer engagement. If you thrive in a fast-paced environment and possess a passion for innovative e-commerce solutions, this is an exciting opportunity to make a significant impact.

Responsibilities

• Develop and implement comprehensive e-commerce strategies to achieve sales targets and improve customer experience.
• Manage daily website operations, ensuring seamless functionality and user-friendly navigation across platforms such as WordPress and other CMS tools.
• Optimize product listings using SEO best practices to enhance search engine rankings and visibility.
• Coordinate with cross-functional teams to execute marketing campaigns through channels like Google Ads, email marketing, and social media management.
• Analyze website performance using tools like Google Analytics and Microsoft Excel; generate reports to inform strategic decisions.
• Oversee content creation including copywriting for product descriptions, promotional banners, and social media posts to attract and retain customers.
• Lead projects related to website updates, design enhancements using Adobe Photoshop, and integration of new features or plugins.
• Manage B2B marketing initiatives by establishing relationships with business clients and developing tailored online solutions.
• Supervise junior team members, providing leadership, guidance, and training in digital marketing best practices.
• Monitor industry trends and competitors’ activities to identify new opportunities for growth and innovation.

Requirements

• Proven experience in management of e-commerce platforms with a strong understanding of SEO, B2B marketing, and digital advertising strategies.
• Proficiency in Shopify, Adobe Photoshop, Microsoft Office Suite (Word, PowerPoint, Excel), Google Analytics, Google Ads, and email marketing tools.
• Excellent analysis skills with the ability to interpret data insights into actionable strategies.
• Strong copywriting skills with an eye for compelling content that drives conversions.
• Effective social media management skills across various platforms to boost brand awareness.
• Demonstrated project management capabilities with the ability to prioritize tasks efficiently within tight deadlines.
• Exceptional communication skills in English; ability to collaborate seamlessly across teams and stakeholders.
• Leadership qualities with experience managing teams or projects related to IT or digital marketing initiatives.
• Organizational skills that ensure meticulous attention to detail while maintaining a strategic outlook on business objectives.
• Time management skills that enable balancing multiple projects simultaneously while delivering results.

Join us as a Senior E-Commerce Executive where your expertise will propel our online presence forward! We value energetic professionals eager to innovate in the digital space while fostering growth for both the company and their careers.

Benefits:

• Casual dress
• Company pension
• Employee discount
• On-site parking

Work Location: In person