Senior E-Commerce Specialist

Responsibilities

• Manage product listings, pricing, promotions, inventory, and store performance.
• Plan and execute marketplace campaigns, live selling, and affiliate/KOL programs.
• Manage platform advertising based on ROAS and cost per order.
• Monitor order fulfilment, customer reviews, and store ratings.
• Coordinate with warehouse and marketing teams.
• Deliver weekly reports covering revenue, orders, conversion rate, ROAS, and repeat purchases.
• Analyse performance and implement measurable improvements.

Requirements

• Minimum 2–3 years of hands-on experience managing Shopee and/or TikTok Shop.
• Proven track record of achieving measurable sales results.
• Strong understanding of marketplace advertising and performance metrics.
• Comfortable working with spreadsheets, margins, and commercial data.
• Detail-oriented, analytical, proactive, and accountable.
• F&B/FMCG, live-selling, affiliate/KOL, or basic content experience is an advantage.