Senior Embedded Software Engineer / Field Applications Engineer

The Senior Applications Engineer primarily provides technical support including hardware, software, and documentation support to customers. The position will also support engineering and production activities through designing, testing, and debugging embedded systems along with documentation including user guides and application notes. This position requires a general interest in working with customers and dealing with any field issues and providing highest level of satisfaction for the customer.

• Reports to: Senior Manager of Engineering
• Relocation benefits will be provided. This is an ITAR facility and cannot employ a person who is not US person - proof of US permanent/residence card or US citizenship will be required.
• Key Responsibilities: Supervisory Responsibilities
• This role has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department

Essential Duties & Responsibilities

• Work with architectural design of embedded processor platforms utilizing common peripherals including USB, video (HDMI, LVDS, MIPI-DSI), MIPI-CSI, audio, Ethernet, Wi-Fi, Bluetooth, flash memory, DRAM, CAN, SPI, UART, etc.
• Build images and drivers for board support packages (BSPs) in Linux, Android, FreeRTOS, and any other required operating system
• Must be an expert in Linux and have good working knowledge of Android
• Help define, review, and execute hardware design verification test plans
• Test and debug new embedded processor design implementations
• Ability to provide detailed and extensive system-level schematic reviews (e.g., review hardware, component specifications, and understand system interaction including software)
• Help provide technical input to assist in the definition of product design requirements
• Manage workload across multiple simultaneous design projects
• Conduct technical trainings to team, distribution partners, and customers
• Excellent communication skills to work with customers and partners and help resolve issues and suggest ideas for debugging or developing
• Good understanding of the processes and systems for releasing customer-facing documents and managing the support portal
• Good understanding of the ticket system and the workflow for closing the tickets using a standard tool like Zohos or Jira.

Required Qualifications

• Bachelor of Science in Electrical Engineering, Computer Engineering, Computer Science or related Engineering discipline with 4+ years of experience as an applications engineer
• Experience working with logic analyzers, oscilloscopes, and JTAG debuggers
• Experience with embedded processors (ARM)
• Experience with embedded operating systems (Linux, Android, FreeRTOS)
• High degree of self-motivation
• Excellent verbal and written communications skills
• Strong sense of urgency, and ability to manage and prioritize multiple tasks and meet deadlines
• Ability to work in a fast-paced environment with quickly changing priorities to ensure superior customer satisfaction
• Exposure to tools like Jira, Git and Zohos for ticket management and software control