Senior Endpoint Management Specialist

We are looking for an experienced Senior Operations Specialist to strengthen our Endpoint Management team and support some of the largest and most complex IT environments in the Nordics.

In this role, you will be a key technical contributor responsible for ensuring stable operations, resolving complex incidents, driving automation, and supporting strategic customer initiatives. You will work closely with colleagues across Denmark, the Czech Republic, and the Philippines, helping deliver secure, modern, and high-performing endpoint services.

What You Will Do:

• Act as a senior technical specialist within Endpoint Management.
• Lead the resolution of complex incidents, problems, and escalations.
• Ensure operational excellence across customer environments.
• Drive automation and continuous service improvement initiatives.
• Participate in customer projects, platform transformations, and technology implementations.
• Contribute to the delivery of strategic initiatives such as Windows lifecycle management, endpoint security, workplace modernization, and service enhancements.
• Mentor colleagues and share knowledge across the global team.
• Collaborate with architects, project managers, service managers, and customer stakeholders.

What We Are Looking For:

• 5+ years of experience in Endpoint Management or Enterprise Workplace Operations.
• Strong knowledge of:
• Microsoft Intune
• MECM / SCCM
• Windows 10/11
• Active Directory and Group Policies
• PowerShell automation
• Experience working in enterprise-scale operational environments.
• Strong troubleshooting and analytical skills.
• Ability to take ownership and drive tasks independently.
• Excellent communication and stakeholder management skills.

It Is an Advantage If You Have Experience With:

• Microsoft Defender
• BigFix
• Azure / Entra ID
• ITIL-based service delivery
• Endpoint Security and Compliance

Why Join Aeven?

• Work with leading Nordic enterprises.
• Influence both daily operations and strategic transformation projects.
• Be part of an international and highly skilled team.
• Work with modern technologies and automation-focused services.
• Enjoy opportunities for continuous learning, development, and career growth.

Success in This Role

You will become a trusted technical expert who helps ensure operational stability, drives improvements through automation, contributes to customer projects, and supports the continued evolution of Aeven's Endpoint Management services.

Employee Benefits

• Up to 6 weeks of paid time off per year
• 5 sick days per year
• Flexible working hours
• Possibility to work from home
• Flexible cafeteria account for leisure (18,000 CZK per year) allowing you to use points for MultiSport, public transport tickets, or contribute to your pension savings
• Meal vouchers in the amount of 200 CZK per workday (Aeven covers 55%)
• Referral bonus (20,000 – 60,000 CZK)
• Free snacks on Mondays and monthly get-togethers
• Free fruits and vegetables every day
• Height-adjustable tables
• Co-working offices in Ostrava and Brno
• Czech language lessons
• Annual flu vaccination for free