Senior Engineer - Business development

Designation: Senior Engineer - Business Development

Location: Coimbatore (Kadathur Pirivu), Chennai ( Poonamalle)

Experience : min 3 years

Qualification: Diploma / B.E - Mechanical Engineering

Key Responsibilities

1. Business Development & Customer Acquisition
Identify and develop new business opportunities with existing and potential customers.
Generate leads through market research, customer visits, networking, and industry contacts.
Develop new customers, products, and market segments.
 
2. Customer Management
Conduct regular customer visits and business review meetings.
Understand customer requirements, upcoming projects, demand forecasts, and business plans.
Act as the key coordination point between customers and internal teams.
Handle customer queries and ensure timely responses.
Support resolution of commercial, delivery, quality, and technical issues in coordination with relevant departments.
 
3. Quotation & Commercial Activities
Review RFQs, drawings, specifications, BOMs, and customer requirements.
Coordinate with Costing, Engineering, Purchase, Development and Quality teams for quotation preparation.
Prepare and submit commercial offers within the required timelines.
Follow up on submitted quotations and lead commercial negotiations, including pricing, payment terms, delivery schedules and other commercial conditions.
Track quotation status and maintain proper enquiry/order records.
 
4. Order & Project Coordination
Follow up on purchase orders and ensure order details are aligned with the quotation.
Coordinate with internal teams for new product development and customer-specific requirements.
Monitor order progress, delivery commitments and customer schedules.
 Support ECN, FAI, PPAP, development, and approval activities where applicable.
 Ensure smooth transition from enquiry to order execution.
 
5. Market Development
Conduct market research to identify potential customers, competitors, products, and market trends.
Identify opportunities in existing and new industries/segments.
Develop customer databases and maintain accurate sales pipelines.
Participate in exhibitions, customer meetings, technical discussions, and industry events.
 
6. MIS & Reporting
Prepare weekly/monthly business development reports.
 Maintain enquiry, quotation, order, sales pipeline and customer databases.
Track sales targets, enquiry conversion, order intake and On time collections..
Provide regular updates to management on business opportunities and customer developments.
7. Market & Competitor Analysis
Study market trends, customer requirements, competitor activities, and pricing.
 Identify potential industries, customers, and products for business expansion.
 Develop strategies to increase market share.
 
8. Internal Coordination
 Coordinate with Sales, Engineering, Production, Quality, Purchase, Finance, and Logistics teams.
 Ensure customer commitments are clearly communicated and followed up internally.
Support resolution of delivery, quality, commercial, and technical issues.
9. Customer Complaints & Improvement
 Coordinate with Quality and Engineering teams for customer complaints and corrective actions.
Follow up on customer feedback and ensure timely closure of action points.
Identify opportunities to improve customer satisfaction and business retention.
 
 
Required Skills
Good knowledge of Excel, PowerPoint,  SAP and ISO systems.
Strong communication and interpersonal skills. 
Good negotiation and presentation skills.
Technical understanding of engineering / manufacturing processes.
Ability to read and understand engineering drawings.
Strong follow-up and customer relationship management skills.
 Ability to coordinate effectively with cross-functional teams.
 Commercial awareness and analytical skills.
 Willingness to travel for customer visits.
 
Educational Qualification
Diploma / B.E. / B.Tech in Mechanical, Production, Industrial Engineering, or a related discipline.
 
Experience
2–5 years of experience in Business Development / Sales / Marketing.
Preferably in: Engineering manufacturing / Sheet metal fabrication / Machining / Heavy Engineering.
 
Key Performance Indicators (KPIs)
New customer acquisition
Enquiry generation
Quotation conversion
Order booking / order intake
Sales revenue
Customer retention
Customer visit frequency
Enquiry response time
New product development
Collection and payment follow-up
Team cordination and Followup.