Senior Engineer - Desk Side Services, AMT Asset Management Software

Job Summary

FSS Engineer - L1

FSS Engineer - L1

Key Responsibilities

1. Maintain And Enhance Existing Asset Management Features By Troubleshooting Bugs And Resolving Ad-Hoc Requests, Ensuring High-Quality Code In Compliance With Business And Client Requirements.
2. Deliver Client Support Through Data Presentation, Ticket Resolution, And Daily Monitoring Of Client Needs, Ensuring Timely Completion Of Tasks In Accordance With Defined Quality Standards.
3. Create And Maintain Documentation For Cmmi Processes And Client Requirements To Facilitate Enhancements And Ensure Compliance With Operational Standards.
4. Provide Technical Guidance And Support To Junior Developers, Fostering Their Growth And Ensuring Adherence To Best Practices In Asset Management Services.

Skill Requirements

1. Proficient In Asset Management Services With A Strong Understanding Of Support And Operations Processes.
2. Familiarity With Coding Standards And Best Practices In Software Development.
3. Strong Analytical And Problem-Solving Skills To Troubleshoot And Resolve Issues Effectively.
4. Excellent Communication Skills To Interact With Clients And Team Members.

Must Have Skill

Desk Side Services,Hardware Asset Management,Hardware Mgmt - Printers,MAC Hardware Mgmt,Windows PC,AMT Asset Management Software

Good to Have Skill

Other Requirements

1. Optional But Valuable Certifications In Itil Or Asset Management