Senior Engineer-HVAC system

1. Role Purpose

• Strengthen relationships with existing clients through consistent engagement and service excellence
• Identify and explore new market opportunities to support business expansion
• Contribute to revenue growth through technical solutions and customer satisfaction
• Drive cost reduction and operational efficiency through process improvements
• Act as a technical expert in field service operations and customer support

2. Key Responsibilities

• Prepare tenders, quotations, and technical proposals
• Supervise installation, maintenance, repair, renovation, and A&A (Alteration & Addition) works
• Coordinate with customers, subcontractors, and frontline staff to ensure smooth site operations
• Perform on-site services including equipment servicing, upgrades, and troubleshooting
• Conduct technical analysis and implement product enhancements based on customer specifications
• Communicate technical details clearly to both technical and non-technical stakeholders
• Maintain high levels of customer satisfaction through proactive service and issue resolution
• Recommend system improvements and ensure clients are informed of service status and options

3. Minimum Requirements

• Degree in Building Services Engineering or Mechanical Engineering
• At least 8 years of relevant experience, particularly in fitting-out and A&A works
• Strong knowledge of building services installation and statutory regulations
• Agile team player with solid project management and problem-solving skills
• Excellent communication skills in both English and Chinese
• Proficient in MS Office Project and AutoCAD