Senior Engineer, Total Product Support

Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.  But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.

The Senior Engineer, Total Product Support (TPS), is responsible for delivering system-level support for semiconductor equipment, including troubleshooting, tool installation, and field execution. This role focuses on equipment integration and close collaboration with customers and internal teams to ensure optimal tool performance and successful site start-up.

Key Responsibilities

• Perform hands-on troubleshooting and root cause analysis across mechanical, electrical, software, and process domains
• Support tool installation, qualification, and new site start-ups
• Collaborate with R&D and global teams to resolve technical escalations
• Provide on-site customer support to ensure tool performance and uptime
• Mentor field engineers and support technical knowledge transfer

Requirements

• Bachelor’s degree or above in Engineering (Mechanical, Electrical, Chemical, Materials, or related fields)
• 3~6+ years of experience in semiconductor equipment or manufacturing
• Strong troubleshooting skills and hands-on experience
• Fast learner, able to work independently in dynamic customer environments
• Open to candidates from diverse technical backgrounds (not limited to TPS)
• Willingness to travel approximately 25%–50% based on business and customer needs

Apply Today To Be Part Of What’s Next. We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.

To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.