Senior Engineering Manager

Who you are

• If you thrive in a fast-moving environment where the problems are complex, the stakes are high, and the opportunity to make a real difference is enormous, this role is for you
• 10+ years of professional software engineering experience, including 5+ years in engineering management with a track record of leading teams of 15+ engineers and delivering complex consumer-facing or enterprise-facing products
• Demonstrated ability to craft and execute strategic engineering roadmaps that align with business objectives and translate product strategy into technical direction
• Experience as a hands-on technical leader, with prior background performing or closely overseeing individual contributor work at a senior or staff-equivalent level
• Strong track record of staffing, mentoring, and developing engineering teams, including performance management and career development
• Experience working cross-functionally with product managers, engineering manager peers, and senior individual contributors in a fast-paced environment
• Highly structured and proactive communicator, with the ability to engage effectively with both technical and non-technical stakeholders, including senior leadership
• Experience leading multiple teams or managing other managers, including scaling a team from early stages to 10+ engineers
• Prior experience managing engineering teams that own mission-critical, high-availability business systems
• Experience building and maintaining enterprise-grade software systems at scale
• Technical familiarity with Ruby on Rails, Go, Swift, and/or Kotlin

What the job involves

• The Fulfillment Services team at Instacart is at the heart of building the picking technology platform that powers the fulfillment needs of the world's largest retailers and millions of customers
• Our work directly shapes how shoppers experience their day-to-day work and how customers receive the quality orders they expect — and we're just getting started
• We are looking for a Senior Engineering Manager to lead the Enterprise Fulfillment engineering team
• In this role, you will drive the stability, scalability, and extensibility of the systems that underpin the shopper app experience
• You'll collaborate closely with engineering and product leaders across Instacart's R&D organization, as well as with retailer leadership and cross-functional business development partners, to build innovative grocery picking solutions at scale
• Define, communicate, and drive the technical vision and strategy for the Enterprise Fulfillment team, ensuring alignment with the broader product strategy and key company bets — including scoping and advocating for new technical investments that position the team for long-term success
• Own the engineering roadmap and enable high-quality execution of key business outcomes, overseeing technical and product decisions that keep the team moving fast without compromising on reliability or scale
• Establish and champion best practices for production services, holding the team to an exemplary enterprise-grade standard that meets the expectations of the world's largest retailers and their millions of customers
• Lead, coach, and grow a team of 10+ engineers building best-in-class picking experiences for retailers and shoppers, fostering a culture of ownership, technical excellence, and continuous improvement
• Drive recruiting and hiring efforts to attract top engineering talent, while partnering across a broader organization of ~50 engineers and a cross-functional network spanning R&D, business devel