Senior Engineering Manager

Who you are

• Bachelor’s degree in Computer Science or equivalent industry experience combined with 8+ years of professional engineering experience on complex distributed systems, including 4+ years of direct people management experience leading senior, staff, or principal engineers
• Proficiency with software development in languages such as Javascript, Python, C#, or Java, alongside architecture expertise in distributed, high-availability production environments
• Applied experience leveraging modern AI-first engineering practices and agentic development environments (e.g., Claude Code) to increase team velocity

What the job involves

• To enhance our team, we are seeking an experienced Senior Engineering Manager who brings strong people leadership, technical vision, and an AI-first operational strategy to our EMEA engineering organization
• In this role, you will lead the technical strategy, organizational growth, and delivery execution for our engineering domain
• As a Senior Engineering Manager, you drive technical strategy, organizational capability, and operational execution for video creation, upload, broadcast, processing, editing, and viewing systems that power video knowledge management for global universities and businesses
• You will lead senior, staff, and principal engineers, aligning technical roadmaps with executive business objectives to build and scale distributed, high-performance systems supporting high reliability, system performance, and low latency
• You will bridge high-velocity product delivery with robust engineering standards, ensuring our platforms are reliable, maintainable, and built on clarity over complexity
• Driving an AI-first operational strategy, you will embed modern automation alongside agentic development environments (such as Claude Code) into engineering workflows, automated testing, and telemetry to eliminate repetitive tasks, accelerate delivery speed, increase pull request review speed without lowering code quality, and optimize engineering efficiency across complex software architectures
• You'll also have opportunities to contribute to other initiatives that directly advance our core values and support you in elevating your craft
• People Leadership & Organizational Design: Lead, develop, and mentor an engineering organization composed of senior, staff, and principal individual contributors. Build scalable team structures, establish clear career pathways, and drive workforce planning to increase engineering capacity
• Technical Strategy & Roadmap Execution: Establish and execute technical roadmaps for distributed, high-performance systems. Drive architectural decisions that guarantee reliability, low latency, and system scalability
• AI-First Operational Integration: Embed modern AI tools and automation into the engineering lifecycle. Use an AI-first approach to software development (e.g., AI-DLC) to accelerate team velocity and improve service resiliency
• Cross-Functional Alignment & Stakeholder Management: Coordinate delivery and technical trade-offs with executive stakeholders, product leadership, and cross-functional teams. Translate complex technical concepts into clear business risks and opportunities
• Within 3 Months: Complete onboarding across our codebases, build direct relationships with your team, evaluate current engineering workflows, and establish baseline AI-assisted tooling adoption
• Within 6 Months: Optimize pipeline delivery velocity, standardize system observability metrics, and drive quarterly roadmap execution for key features
• Within 1 Year: Establish a high-performing EMEA engineering unit, reduce platform incident resolution times through AI-driven telemetry, and deliver scalable infrastructure supporting core user growth targets
• Your Legacy: Build a resilient, modern engineering organization and platform architecture that powers global video learning seamlessly for millions of daily users
• Customer First, Always: You proactively surface friction points in the customer experience before they are escalated — and propose solutions, not just reports
• Thrive Together: You share work-in-progress for early feedback, knowing that challenge improves the outcome. You separate critiques of ideas from critiques of people
• Elevate the Craft: You hold the bar high on your own work and invest in developing those around you. You treat every project as an opportunity to learn something new
• Act with Ownership: You define success by outcomes, not activity. You flag problems early and bring a proposed path forward, not just the problem
• Clarity Over Complexity: You default to the simpler solution. Your written communication — internal or external — is direct, specific, and free of filler
• You’ll work alongside a high-caliber group of engineers with deep domain expertise across cloud architecture, distributed systems, media processing, and DevOps
• Your direct team is composed of seasoned senior, staff, and principal engineers who drive critical platform architecture, while you collaborate cross-functionally with Product, Design, and Infrastructure leaders to scale our global video platform

The application process

• Application Review -> Recruiter Call -> Video Interview & Assessment -> Hiring Manager Call -> Interview Loop -> Debrief -> Offer

Benefits

• Time Off Benefits - Generous and flexible leave policies. Unlimited Take What You Need PTO, including sick days for when you need it most. Holidays to celebrate with loved ones. Extended bereavement program to support you during difficult times. Tenured Leave opportunities for long-term employees to recharge and reflect. Extended Maternity and Paternity Leave to cherish family moments. Volunteer time off to give back to your community
• Core Benefits - At Panopto, we prioritize both professional growth and a fulfilling,balanced life for our employees. Our core benefits include comprehensive health, dental, vision, life and ancillary insurance plans. We provide access to a benefits preview to understand how Panopto benefits would support you and short-term and long-term disability insurance for peace of mind
• Retirement and Savings Benefits - 401k plan with company match to secure your financial future. Healthcare spending and reimbursement accounts for your well-being
• Healthful Living Benefits - At Panopto we understand well being is about more than physical health. We’re proud to offer workplace perks such as daily mental health break walks, a wellness rewards program to support your well-being, an employee assistance program for confidential support and a mindfulness program for stress reduction
• Remote Work Benefits - Enjoy all the benefits of a remote-first workplace that supports full work from home for ultimate flexibility. Childcare schedule flexibility to balance work and family life. Asynchronous work to accommodate your unique schedule
• Rewards, Recognition, and Employee Perks - Our great team is Panopto’s most valuable asset. We’re proud to offer an employee recognition program to celebrate your achievements, a Values Awards program to embody our company culture and referral bonuses for bringing great talent to Panopto
• Career Development Benefits - Panopto’s career tracks and competency and skills training will help you advance your career. We offer access to the LinkedIn Learning Program to expand your knowledge, AWS services and architecture training to stay ahead, and secure coding training to enhance your skills