Senior Engineering Manager, MSSP

For our client, we are seeking a Senior Engineering Manager, MSSP to join the team of a leader in the Telecommunications & Hardware space.

This role will guide a backend and full-stack engineering organization responsible for scaling a multi-tenant platform that supports partner-driven service models.

You will shape architecture, execution, and team development across tenant isolation, delegated administration, and client management capabilities.

The position calls for a leader who can balance near-term partner needs with long-term platform improvements while driving engineering quality and production readiness.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $260,000 – $280,000 annually

Responsibilities

• Lead and mentor a team of backend and full-stack engineers
• Drive platform strategy for multi-tenant partner models, focusing on multi-tenancy and client management
• Establish architecture for tenant isolation and partner entitlements
• Promote quality engineering through design reviews and blameless retrospectives
• Balance partner support needs with a roadmap of platform improvements
• Recruit, onboard, and retain high-performing engineering talent

Qualifications

• 5-7 years of experience leading multi-tenant SaaS engineering teams
• Deep knowledge of multi-tenancy, account hierarchies, and delegated administration
• Familiarity with partner software models such as MSP, MSSP, and OEM
• Proven ability to transition complex platform designs to production scale
• Strong background with major cloud providers and identity management systems

Benefits

• Diversity-promoting inclusive workplace culture
• Opportunities for career development and growth
• Collaborative, innovative environment fostering creativity
• Flexible remote and hybrid working options
• Comprehensive health, vision, and dental insurance with a flexible vacation policy

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.