Senior Executive / Assistant Manager, Property Operations

Job Summary

Be part of the Property Operations team to ensure the efficient operation and maintenance of Wisma Atria. We are looking for a hands-on and independent individual with strong commercial property management experience to oversee building operations, tenancy coordination, contractors and projects while maintaining high operational standards.

Key Responsibilities

• Manage the day-to-day operations of the property, including common areas, facilities and car park operations, ensuring a safe, efficient and well-maintained environment.
• Oversee preventive and corrective maintenance of building services and facilities, including ACMV, electrical, plumbing, fire protection systems, lifts and escalators.
• Manage outsourced service providers and contractors, including M&E, security, housekeeping, landscaping and pest control, ensuring service quality and contractual compliance.
• Oversee office and retail tenancy matters, including fit-out, renovation, reinstatement, builders' works and feasibility assessments, ensuring compliance with approved guidelines and statutory requirements.
• Coordinate with tenants, consultants, MCSTs and internal stakeholders on operational, facilities and tenancy-related matters.
• Prepare and monitor operational budgets, contract renewals, purchase orders and maintenance expenditure, while identifying opportunities for cost optimisation.
• Maintain records of building services, utilities, technical drawings and operational documentation.
• Manage reportable insurance incidents and coordinate with insurers, contractors and relevant stakeholders until case closure.
• Ensure timely renewal of statutory licences, permits and certifications, including coordinating annual fire safety inspections and pre-testing.
• Conduct feasibility studies and manage renovation, A&A and asset enhancement projects from planning through completion, ensuring works are delivered safely, on schedule and within budget.
• Ensure compliance with statutory requirements, workplace safety, environmental regulations and company policies.
• Undertake any other duties assigned by the Head of Department.

Requirements

• Diploma or Degree in Estate Management, Facilities Management, Building Services, Engineering or a related discipline.
• Minimum 5 years of relevant experience in property or facilities management in a retail mall environment is preferred. Candidates with only residential and/or industrial experiences need not apply/will not be considered.
• Strong knowledge of building operations, M&E systems and statutory compliance.
• Experience managing contractors, maintenance contracts and tenancy fit-out works.
• Hands-on, independent and able to work with minimal supervision.
• Strong problem-solving, communication and stakeholder management skills.
• AutoCAD knowledge and Fire Safety Manager (FSM), WSH or Green Mark-related certifications will be an advantage.