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Onsite

Senior / Executive

JurongHealth Campus

Senior / Executive

Skills

Process Improvement

2 months ago

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Important information


Contract type:

Permanent

Location:

Singapore

Work mode:

Onsite

Published on:

19 August 2026

What they need


At JurongHealth Campus, we believe that our patients are the focus of our work and we render the best care and service to them. We are changing the face of public healthcare and carving out new paths to improve our processes and services. We value our team’s contributions and ensure that our staff are competitively rewarded and supported.

Join us, where we place the value of every staff member and the care of every patient at the centre of all we do.

The incumbent shall be responsible in:

  • Managing Medical Records Office (MRO) operations related to medical records and reports
  • Overseeing operations of the assigned working units
  • Providing leadership and managing resources to ensure consistently high standard of work quality and output from the various working units.
  • Ensuring the staff are meeting KPIs for the assigned working units
  • Managing new initiative of transforming the medical report request into a digital platform enabling patient to request report online

The Requirements

  • Degree in any discipline, preferably in Health Information Management
  • Minimum 4 years working experience, preferably in healthcare operations, logistics, process improvement and staff supervision
  • Experience in hospital operations and managing large teams will be advantageous
  • Service oriented and customer focused
  • Able to work in a fast-paced environment and work with staff from all levels
  • Good communication, interpersonal & presentation skills
  • Possess a high level of adaptability and positive work attitude
  • Intermediate to Advanced skills in Microsoft Excel

About us: Ng Teng Fong General Hospital (NTFGH) and Jurong Community Hospital (JCH), collectively known as JurongHealth Campus, are members of the National University Health System (NUHS).

We centre our culture and mission around our patients and design our processes to bring satisfaction to our patients and their caregivers. Our staff enjoy an open, collaborative and fun working atmosphere that enables each individual to perform and maximise potential. We take pride in treating our staff as one big JurongHealth Campus family, where everyone works together in a passionate and supportive environment.

If you believe in our purpose of delivering “Incredible Care & Health, Together”, reach out to us today

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