Senior Executive

Sr. Executive – Customer Relationship Management

Location: Indore, Madhya Pradesh
Job Type: Full-Time
Salary: ₹4.55 LPA – ₹5.35 LPA + Incentives

Job Summary

We are looking for a proactive and target-oriented Sr. Executive – Client Servicing to manage existing paid clients, strengthen business relationships, drive subscription renewals, and generate additional revenue through upselling and cross-selling.

Key Responsibilities

• Manage and strengthen relationships with existing clients.
• Understand client business requirements and recommend suitable solutions.
• Drive subscription renewals and ensure strong client retention.
• Identify and generate upselling and cross-selling opportunities.
• Handle client queries and service-related concerns effectively.
• Maintain regular communication and follow up with assigned clients.
• Achieve monthly revenue targets through renewals and additional sales.
• Maintain accurate client and business records.
• Conduct local client meetings and visits when required.

Requirements

• Graduate with minimum 9 months of relevant sales experience, OR
• MBA with minimum 6 months of relevant sales experience.
• Experience in B2B Sales, Client Servicing, Relationship Management, Subscription Sales, or Customer Success is preferred.
• Strong communication, negotiation, and relationship-management skills.
• Target-oriented approach with good follow-up and client-handling abilities.
• Must own a laptop and two-wheeler.
• Valid Driving License (DL) is mandatory.

Compensation & Benefits

• ₹4.55 LPA – ₹5.35 LPA + Performance Incentives
• Weekly salary payout
• ₹2 Lakh Mediclaim
• ₹8 Lakh Life/Personal Insurance
• Learning and skill-development support of up to ₹1 Lakh annually for eligible programs
• Performance-based incentives
• Learning and career-growth opportunities

Job Type

Full-Time | On-site | Indore, Madhya Pradesh

Candidates who have experience in B2B sales, client servicing, relationship management, subscription sales, or customer success are encouraged to apply.

Pay: ₹455,000.00 - ₹535,000.00 per year

Work Location: In person