Senior Executive

Main responsibilities & duties:

Accounts Receivable & Collections

• Monitor customer outstanding balances and ensure timely collection of receivables.
• Conduct regular follow-ups with customers through emails, calls, and meetings for overdue payments.
• Review aging reports and prioritize collection activities.
• Escalate unresolved payment issues to management as required.
• Maintain collection records and provide periodic status updates.

Customer Account Management

• Respond to customer queries related to invoices, payments, account statements, and outstanding balances.
• Coordinate with internal teams and customers to resolve billing disputes and payment-related issues.
• Build and maintain positive customer relationships to facilitate smooth collections.

Billing & Invoicing

• Generate and process customer invoices accurately and within agreed timelines.
• Ensure billing is compliant with contractual terms and company policies.
• Coordinate with business stakeholders for invoice validation and corrections, if required.

Receipt Posting & Allocation

• Accurately post customer receipts in ERP/accounting systems.
• Allocate receipts against invoices and customer accounts.
• Investigate and resolve unapplied cash, short payments, and payment discrepancies.
• Perform regular reconciliation of customer ledgers.

Month-End Closing Support

• Support month-end, quarter-end, and year-end closure activities.
• Prepare AR-related reconciliations and schedules.
• Ensure all receipts, adjustments, and transactions are recorded accurately before closure.
• Assist in preparing management reports and MIS related to receivables.

Audit & Compliance

• Support internal and external audits by providing required schedules, reconciliations, and supporting documents.
• Handle audit sample requests and ensure timely submission of information.
• Ensure adherence to company policies, financial controls, and compliance requirements.
• Maintain complete and accurate documentation for audit and regulatory purposes.

Reporting & Analysis

• Prepare customer aging reports, collection forecasts, and AR dashboards.
• Track key performance indicators (KPIs) such as DSO, collection efficiency, and overdue balances.
• Identify collection risks and recommend corrective actions.

Required Qualifications

• Bachelor’s degree in commerce, Finance, Accounting, or related field.
• MBA Finance, M. Com, CMA (Inter), or equivalent qualification preferred for Senior Executive role.