Senior Executive

International Travel House Limited (ITH) is looking for an experienced Senior Executive - Operations to join our Car Rental Division (CRD) in Bengaluru .

If you are passionate about customer service, operations management, and delivering seamless mobility solutions, we would love to hear from you.

Key Responsibilities

✔ Create an exceptional rental experience by maximizing service opportunities for every customer.

✔ Handle customer inquiries regarding vehicle availability, pricing, and rental requirements.

✔ Coordinate and manage bookings received from clients and branch offices.

✔ Ensure timely vehicle allocation and smooth handover to clients without delays.

✔ Manage customer communication through calls, emails, and booking updates.

✔ Generate and maintain duty slips and operational records through company software.

✔ Handle customer concerns and complaints professionally while maintaining high service standards.

✔ Recommend suitable vehicle options, fleet services, and value-added offerings based on customer requirements.

Eligibility Criteria

Graduate

4-7 years of relevant experience in car rental operations, fleet management, vehicle leasing, transportation services, or mobility solutions.

Strong communication, interpersonal, and customer service skills.

Ability to work in a fast-paced operational environment and manage multiple priorities effectively.

Important Note

⚠️ Only candidates from the Car Rental Industry or those having direct and relevant experience in Car Rental Operations, Fleet Management, Vehicle Leasing, Ground Transportation, or Mobility Services should apply.

⚠️ Applications from candidates without relevant car rental industry experience will not be considered.

Location: Bengaluru

Job Type: Full-Time

Experience: 4-7 Years

Interested candidates may share their updated resume at [email protected]