Senior Executive, Compensation & Benefits

JOB PURPOSE

The Senior Payroll and Benefits Executive is responsible for the accurate and timely execution of end-to-end payroll processing and employee benefits administration for the Group. This is primarily an operational role that ensures payroll accuracy, statutory compliance, and quality benefits service delivery to employees, while providing reliable data and reporting support to the Compensation & Benefits team.

KEY RESPONSIBILITIES

A.  Payroll Administration

• Perform full-cycle monthly payroll processing for all employees (management and rank-and-file), including new hires, confirmations, transfers, resignations, and terminations.

• Compute and process salaries, overtime, allowances, commissions, deductions, and ad hoc payments accurately and within stipulated timelines.

• Calculate and process statutory contributions, including CPF, Skills Development Levy (SDL), and other applicable statutory deductions.

• Perform payroll reconciliation and payroll accounting, ensuring accuracy between the payroll system, bank disbursement records, and the general ledger.

• Prepare and submit statutory filings in a timely and accurate manner, including CPF submissions, IR8A, IR8S, Appendix 8A/8B, and IR21 for foreign employees.

• Respond to payroll-related queries from employees and managers and investigate and resolve payroll discrepancies promptly.

• Maintain proper documentation and filing of payroll advices, reports, journals, and correspondence in accordance with company and statutory requirements.

• Prepare monthly, quarterly, and annual payroll reports for management reporting, headcount tracking, and audit purposes.

• Support internal and external payroll audits, including preparation of schedules and prompt response to auditor queries.

B.  Benefits Administration

• Administer employee benefits programmes, including group medical, dental, and insurance schemes, and leave entitlements.

• Process enrolment, amendments, and termination of employee benefits coverage in a timely and accurate manner.

• Liaise with insurers, brokers, and vendors on claims processing, policy renewals, billing reconciliation, and resolution of benefits-related issues.

• Process and verify employee claims and reimbursements in accordance with company policy and approval limits.

• Support the annual benefits renewal exercise, including data compilation, utilisation analysis, and coordination with brokers and insurers.

• Respond to employee enquiries on benefits entitlements, policy coverage, and claims procedures, ensuring a positive employee experience.

C.  Compliance, Data & Reporting

• Maintain up-to-date working knowledge of the Employment Act, CPF Act, Income Tax Act, and other MOM regulations relevant to payroll and benefits administration.

• Ensure all payroll and benefits processes are carried out in full compliance with statutory requirements and internal policies.

• Maintain accurate and up-to-date employee records in the HRIS/payroll system, ensuring data integrity at all times.

• Extract and prepare data in support of salary benchmarking, manpower budgeting, and the annual salary increment and bonus exercises.

• Prepare ad hoc reports and analysis to support management decision-making on compensation and benefits matters.

• Support statutory reporting and submissions where required.

D.  Process Improvement & Other Duties

• Identify opportunities to streamline payroll and benefits processes and strengthen internal controls.

• Support system enhancements, upgrades, and user acceptance testing relating to payroll and HRIS modules.

• Provide backup support across other Compensation & Benefits functions as needed.

• Undertake other related duties and ad hoc projects as assigned by the HR Manager / HR Director.

JOB REQUIREMENTS

• Diploma or Degree in Human Resources, Business Administration, Accountancy, or a related field.

• At least 4 to 6 years of hands-on payroll processing experience, preferably supporting large headcounts across rank-and-file and management levels.

• Sound working knowledge of Singapore statutory requirements, including the Employment Act, CPF Act, and Income Tax Regulations.

• Proficient in payroll systems/HRIS and MS Excel; prior experience with an established payroll platform is an advantage.

• Prior experience in employee benefits administration, including liaison with insurers and vendors, is preferred.

• High level of integrity, meticulousness, and discretion in handling confidential payroll and employee data.

• Strong sense of ownership and urgency, with the ability to work independently and meet tight deadlines.

• Good interpersonal and communication skills, with the ability to liaise professionally across all levels of the organisation.

• A resourceful, proactive team player who is comfortable working in a fast-paced, operational environment.

OTHER INFORMATION

• Working arrangement: Monday to Friday, office hours.

• Work location: Jurong East (Head Office).

• This is a permanent, full-time position offering the opportunity to be part of a growing and established organisation.