Senior Executive, Digital Content & Learning Experience

Responsibilities:

1. Digital Content Production, Creation & Framework Alignment

• Curate, create, and transform raw banking subject matter into interactive eLearning modules, digital assets, and tools in strict alignment with the ABS Content & Digital Learning Framework.
• Develop modern learning formats, including interactive e-books, micro-learning modules, and video-based learning components.
• Ensure all outputs meet established standards for visual quality, instructional flow, and functional stability.
• Execute the transformation of legacy technical content into engaging, high-impact digital experiences.
• Execute the "Flipped Learning" model by designing a three-phase journey: Preparation (pre-class modules), Application (in-class scenarios), and Reinforcement (post-class support).

2. Content Enrichment & Technical Scanning

• Review and supplement provided content by identifying industry trends and digital learning best practices to add depth and "real-world" relevance.
• Identify and curate supplemental resources such as case studies, multimedia, and market insights to enhance the learner’s journey and address information gaps.
• Utilize advanced AI tools to synthesize information and streamline the creation of high-quality learning scripts and interactive elements.
• Identify and map specific AI use cases directly into the development workflow to enhance the learner journey while adhering to established AI SOPs and risk governance.

3. Consultant Support & Content Development/Curation

• Act as a dedicated digital partner to ABS Consultants, facilitating the curation and development of legacy training materials and manuals into interactive digital formats.
• Provide technical guidance to stakeholders on structuring and repurposing content for optimal digital delivery.
• Internalize and apply departmental SOPs and playbooks to ensure consistent and scalable content production.
• Provide instructional design support for studio clients, including professional scriptwriting and content strategy for virtual environments

4. LMS Deployment & Technical Administration

• Manage the full deployment lifecycle within the LMS, including the technical configuration of various digital packages and tracking standards.
• Set up course structures, completion criteria, and assessment tracking to ensure accurate data for regulatory and internal reporting.
• Troubleshoot technical bugs and ensure content compatibility across various devices and browsers.
• Manage the technical integration of AI-powered learning assistants (chatbots) and automated knowledge checks to support professionals post-training.

5. Multimedia & AI-Assisted Video Development

• Manage the technical production requirements for the Virtual Recording Studio (VRS), including video/audio capture and post-production editing.
• Master and apply AI-assisted video and learning development tools to scale production and integrate digital avatars into the learning ecosystem.
• Curate and configure virtual sets and real-time graphics to align with client branding.
• Document production and deployment workflows to facilitate long-term process integration and data consistency.

Competencies/Skills:

• Functional: Strong grounding in Instructional Systems Design (ISD); expert proficiency in eLearning authoring tools and AI video/learning development platforms.
• Curation Skills: Advanced ability to perform digital research and synthesize complex information into engaging learning paths.
• Multimedia: Proficiency in AI-assisted content tools, video/audio editing, and professional scriptwriting.
• Technical: Strong understanding of LMS architecture and content deployment standards.

Experiences:

• 3–5 years in eLearning development, digital content curation, or a similar technical/creative role.
• Proven experience in LMS administration, content deployment, and working with Subject Matter Experts (SMEs).
• Proven experience in leading end-to-end digital learning development cycles from analysis and scoping through to testing and final deployment.

Qualification:

• Bachelor’s Degree in Education, Instructional Technology, Digital Media, IT, or a related field.
• Professional certification in Instructional Design or eLearning Development is a significant advantage.