Senior Executive / Executive

Role & responsibilities

1. Claim Processing:

• Receive and review insurance claims and related documents.

• Enter claim information into the claims management system.

• Acknowledge receipt of claims and communicate with claimants regarding the status of their claims.

2. Survey:

• Conduct a thorough survey to determine the validity of claims.

• Collect and analyze evidence, including photographs, witness statements, and other relevant documentation.

• Coordinate with surveyors and other professionals to assess damage and determine the extent of loss.

3. Communication:

• Serve as the primary point of contact for claimants, providing updates and answering inquiries.

• Liaise with insurance companies, surveyors, and other stakeholders to facilitate the claims process.

• Prepare and present reports on claims status and outcomes to management.

4. Documentation:

• Maintain detailed and accurate records of all claims and related activities.

• Prepare and submit required documentation for claim approval and payment.

• Ensure confidentiality and security of claim information.

5. Compliance:

• Adhere to all company policies and procedures, as well as relevant legal and regulatory requirements.

• Stay updated on industry trends, insurance regulations, and best practices in claims handling.