Senior Executive/ Executive Operations

1. Daily Operations Management: Oversee the day-to-day functioning of hospital departments to ensure smooth, efficient, and uninterrupted operations.

2. Patient Flow Management: Coordinate patient registration, appointments, admissions, discharges, transfers, and bed allocation to minimize waiting time.

3. Interdepartmental Coordination: Ensure effective coordination among OPD, IPD, Emergency, ICU, OT, Diagnostics, Pharmacy, Billing, and other departments.

4. Patient Satisfaction: Address patient and attendant complaints, resolve operational issues promptly, and improve the overall patient experience.

5. Quality and Compliance: Ensure compliance with hospital policies, safety protocols, infection control practices, and applicable regulatory requirements, including NABH standards where applicable.

6. Infrastructure and Facility Management: Monitor the availability and functionality of medical equipment, housekeeping, security, maintenance, and other essential hospital facilities.

7. Performance Monitoring and Reporting: Track key operational indicators such as patient waiting time, bed occupancy, turnaround time, and departmental efficiency, and prepare regular reports for management.

8. Revenue and Cost Control: Coordinate with billing and finance teams to reduce revenue leakage, control operational expenses, and improve resource utilization.

9. Process Improvement: Identify operational bottlenecks, implement corrective actions, and standardize workflows to improve hospital efficiency and service quality.

10. Management Coordination: Support hospital management in implementing operational policies, achieving organizational goals, resolving departmental issues, and ensuring effective service delivery.

Pay: ₹300,000.00 - ₹500,000.00 per year

Benefits:

• Provident Fund

Work Location: In person