Senior Executive / Executive, Operations

Responsibilities:
Monitor daily vessel movements, ETA/ETD, port calls, berth schedules and vessel schedules.

Coordinate with vessels, terminals, agents and internal teams on daily operational matters.

Monitor vessel schedule changes, port congestion, berth waiting time and operational delays.

Follow up on vessel delays and support the implementation of recovery plans where required.

Monitor vessel turnaround and port operational performance.

Coordinate operational requirements for vessel port calls and ensure timely follow-up with relevant parties.

Handle and follow up on operational issues, including terminal delays, cargo operations, vessel incidents and other exceptions.

Prepare and maintain daily operational reports, vessel position updates and other operational records.

Escalate critical operational issues and potential service disruptions to management in a timely manner.

Assisting monitoring operational costs and follow up on relevant invoices, claims and supporting documents.

Support operational projects and process improvement initiatives.

Perform mother operational duties assigned by the supervisor or management.

Compliance and support:
Ensure daily operations are carried out in accordance with company procedures, safety requirements and applicable maritime regulations.

Maintain accurate operational records and documentation.

Support the handling of vessel/terminal incidents, including collection of SOF, LOP, reports, invoices and other supporting documents.

Assisting operational investigations and follow-up actions where required.

Ensure timely communication and escalation of operational and safety-related issues.

Provide administrative and operational support to the Operations team.

Other Duties:
Prepare regular operational reports and management updates.

Attend meetings and discussions with terminals, agents, vessels and internal departments when required.

Support service launches, port rotation changes and other operational projects.

Provide backup support to team members during peak operational periods.

Maintain effective working relationships with internal and external stakeholders.

Perform other duties as assigned by the supervisor or management.

Requirements:
Diploma or Bachelor's Degree in Maritime Studies, Shipping, Logistics, Supply Chain Management, Business Administration or a related discipline.

2-3 years of relevant experience in container shipping, liner operations, vessel operations or port operations.

Good understanding of container liner shipping and vessel/port operations.

Good communication and coordination skills.

Good analytical and problem-solving skills.

Able to work independently and manage multiple operational matters simultaneously.

Detail-oriented, proactive and responsible.

Good command of written and spoken English.

Proficient in Microsoft Office, particularly Excel and PowerPoint.

Experience with shipping, terminal or vessel operating systems is an advantage.

Willing to work beyond normal office hours when required to support vessel and port operations.

Candidates with relevant experience in liner shipping or container vessel operations will be preferred.

China United Lines (CULINES) was established in 2005 with its headquarters in Singapore. We have been focusing on both short and long-haul trades. In 2021, we expanded into TP and European markets. Over the years we have established an international network covering coastal ports in Chinese mainland and other countries such as Hong Kong, Taiwan, Japan, South Korea, Southeast Asia, South Asia, and the Middle East. We also have a comprehensive agency network comprising of 3rd party, joint ventures and fully owned agents that support providing customers with high quality and value-added logistics services.

We are equipped with an international management team, excellent IT system, and digital service platform. As a socially responsible enterprise, we will continue to provide customers and partners with efficient, economical, and reliable services and create more values to benefit the society. During 2021, our Alphaliner ranking has improved from No. 79 to No. 23 and we became the second Chinese mainland-based carrier offering regular China-U.S. and China-Europe services.

With operations spanning major trade routes across Asia, Europe, the Middle East, and North America, CU LINES offers employees a truly global perspective. You’ll work with international teams, gain exposure to diverse markets, and play a critical role in connecting global trade.

In 2022, let’s go hand-in-hand towards a new chapter of CULINES! All talents around the world are welcome to join our team!

If you are the one we are looking for, please do not hesitate to contact us.