SENIOR EXECUTIVE - HVAC TECHNICAL SUPPORT & SOLUTIONS

Job Responsibilities:

1. Provide technical support to support and drive HVAC sales across sales companies. Responsible for products including commercial air-conditioning systems (PAC, VRF, and DX-AHU), residential air-conditioning systems (RAC), ERVs, fans, ceiling fans, BMS (Building Management Systems), and A2W (Air-to-Water) systems.
2. Respond to technical inquiries in APAC countries and handle pre/on/after-sales market requests, including assisting with design changes, considering alternative solutions, and providing on-site support for problem resolution.
3. To prepare the new training contents to meet with APAC sales companies’ requirement and providing training at PAPAMY or each country.
4. Conducting compatibility testing with third-party products and issuing a report on the test.
5. Develop new solutions utilizing internal and external devices
6. Technical market research, investigation of figures that form the basis of product planning.

Job Requirements:

1. Candidate must possess at least a bachelor's degree in mechanical / electrical or equivalent
2. At least 3 years of working experience in the related field is required for this position.
3. Candidates with knowledge of relay circuit design, Building Management Systems (BMS), or experience working with a system integrator (SIer) will be an added advantage.