Senior Executive Information Technology (IT)

Roles & Responsibilities

• Manage IT infrastructure, including computers, laptops, servers, printers, LAN/WAN, routers, switches, and internet connectivity across office and manufacturing facilities.

• Oversee day-to-day IT operations, technical support, troubleshooting, system availability, and maintenance.

• Manage FlowHCM and other business applications, including user administration, access rights, configurations, updates, troubleshooting, and vendor coordination.

• Ensure IT support for all support and business functions of the organization.

• Maintain IT security, cybersecurity controls, user management, data backups, disaster plan, and business continuity arrangements.

• Support and maintain CCTV, biometric attendance systems, access control, and other technology-enabled operational systems.

• Maintain IT inventory, asset registers, software licenses, warranties, service contracts, and equipment lifecycle records.

• Develop and implement IT policies, SOPs, system documentation, and procedures in line with organizational requirements.

• Ensure IT documentation, audit readiness, data integrity, and compliance with applicable company policies and relevant regulatory requirements.

• Coordinate with software vendors, internet service providers, and external IT consultants for system implementation, upgrades, maintenance, and issue resolution.

• Manage budgets, departmental expenses, procurement, and technology improvement initiatives.

• Identify opportunities to automate business processes, improve system integration, and enhance efficiency through technology.

Required Experience and Skills:

Bachelor's Degree in Computer Science, Information Technology, or a Relevant Field.

4–6 years of relevant experience in IT administration, infrastructure management, and business application support.

Windows environments, hardware, networking, servers, cybersecurity, and IT troubleshooting.

Practical experience in HRIS/HCM software such as FlowHCM systems, and business application administration.

Strong leadership, communication, vendor management, planning, problem-solving skills.

Work Location: In person