AEON Credit Service (M) Bhd
Senior Executive - Operation Improvement (Processing)
2 months ago
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Important information
Contract type:
Permanent
Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Work mode:
Onsite
Published on:
9 September 2026
What they need
Main Purpose of Job:
To plan, organize, implement, monitor and analysis for continual improvement. To lead the unit into achieving a higher standard in accordance with the company vision, mission and direction. To create a good reputation between the Departments and others company's Business Partner.
Job Responsibilities & Duties:
- Identify operation constraints and possible action plans
- Ensure the operation follows internal policy and guidelines as well as BNM requirements
- Manage, review and take corrective action as per PDCA (Plan, Do, Check, Action) cycle with respect to the performance and operation of the Section
- Monitor project timeline and conduct user acceptance test (UAT) to ensure timely project completion and project is kept within budget
- User requirement & FSD preparation for operation improvement and project management
- Independently lead and/or facilitate various projects; provide expertise and serve as an internal consultant to various sections and departments
- Act as a change agent to further grow a continuous improvement culture by influencing staff at all levels
- Determine which operation improvement and project management methodologies and tools are best suited to achieve objectives
- Assist in the design of work standards, systems, and other operational practice to aid business improvement
- Conduct training for those newly enhanced process/system
Job Requirement:
- Recognized Degree / Diploma or with related working experience
- Strong project management skills; ability to identify, scope, and execute projects
- Experience in managing user acceptance test (UAT), project management and any related
- Strong leadership and staff management skills
- Excellent written and verbal communication skills; able to communicate across all levels of the organization
- Sound knowledge on regulatory requirements
- Excellent presentation skills
- Independent and able to self-motivate as well as motivating the team to deliver
- Good time management and strives to meet datelines
- High attention to details and good analytical skills
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