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Senior Executive - Operation Improvement (Processing)

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Onsite

Senior Executive - Operation Improvement (Processing)

AEON Credit Service (M) Bhd

Senior Executive - Operation Improvement (Processing)

2 months ago

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Important information


Contract type:

Permanent

Location:

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Work mode:

Onsite

Published on:

9 September 2026

What they need


Main Purpose of Job:

To plan, organize, implement, monitor and analysis for continual improvement. To lead the unit into achieving a higher standard in accordance with the company vision, mission and direction. To create a good reputation between the Departments and others company's Business Partner.

Job Responsibilities & Duties:

  • Identify operation constraints and possible action plans
  • Ensure the operation follows internal policy and guidelines as well as BNM requirements
  • Manage, review and take corrective action as per PDCA (Plan, Do, Check, Action) cycle with respect to the performance and operation of the Section
  • Monitor project timeline and conduct user acceptance test (UAT) to ensure timely project completion and project is kept within budget
  • User requirement & FSD preparation for operation improvement and project management
  • Independently lead and/or facilitate various projects; provide expertise and serve as an internal consultant to various sections and departments
  • Act as a change agent to further grow a continuous improvement culture by influencing staff at all levels
  • Determine which operation improvement and project management methodologies and tools are best suited to achieve objectives
  • Assist in the design of work standards, systems, and other operational practice to aid business improvement
  • Conduct training for those newly enhanced process/system

Job Requirement:

  • Recognized Degree / Diploma or with related working experience
  • Strong project management skills; ability to identify, scope, and execute projects
  • Experience in managing user acceptance test (UAT), project management and any related
  • Strong leadership and staff management skills
  • Excellent written and verbal communication skills; able to communicate across all levels of the organization
  • Sound knowledge on regulatory requirements
  • Excellent presentation skills
  • Independent and able to self-motivate as well as motivating the team to deliver
  • Good time management and strives to meet datelines
  • High attention to details and good analytical skills

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