Senior Executive - Payroll

Role & responsibilities

WE are looking for a Payroll professional with strong experience in end-to-end Indian payroll processing and client servicing. The candidate will be responsible for managing payroll activities for clients, ensuring accurate and timely payroll processing, statutory compliance, resolving payroll-related queries, and maintaining strong client relationships.

Key Responsibilities

• Manage end-to-end payroll processing for Indian clients, from payroll inputs to final payroll closure.
• Handle monthly payroll activities including attendance, leave, variable pay, incentives, deductions, reimbursements, and full & final settlements.
• Ensure accurate calculation of salary, TDS, PF, ESIC, Professional Tax, Gratuity, Bonus and other applicable statutory components.
• Manage payroll-related statutory compliance and ensure timely submission of required returns and payments.
• Review payroll inputs and outputs to identify discrepancies and ensure payroll accuracy.
• Act as the primary point of contact for client payroll queries and provide timely resolutions.
• Understand client requirements and coordinate with internal teams to ensure smooth payroll delivery.
• Prepare and share payroll reports, MIS and other client-specific reports.
• Handle employee/payroll queries related to salary, deductions, taxation,payslips, F&F, reimbursements, etc.
• Support payroll audits, reconciliations and compliance checks.
• Identify payroll issues and coordinate with relevant stakeholders for resolution.
• Maintain payroll documentation and ensure adherence to defined SLA, timelines and quality standards.
• Build and maintain effective working relationships with clients and internal stakeholders.
• Continuously identify opportunities to improve payroll processes and enhance client experience.

Preferred candidate profile

• 36 years of experience in Indian payroll processing, preferably in a client-facing payroll/BPO/payroll outsourcing environment.
• Strong understanding of end-to-end Indian payroll processes.
• Hands-on experience in managing payroll for multiple clients or large employee populations.
• Good knowledge of Indian payroll statutory compliances including PF, ESIC, PT, TDS, Bonus, Gratuity and Labour Laws.
• Experience in handling client queries, escalations and service delivery.
• Strong analytical and reconciliation skills.