Senior Executive- RMG

Job Title: Senior Executive -RMG

Experience: 4-6 Years

Location: Pune

Job Type: Full-Time

Role Overview

Drive end-to-end resource lifecycle management to maximize team utilization, optimize bench costs, and streamline project staffing in coordination with Delivery, HR, and Finance teams.

Key Responsibilities

• Fulfillment: Review Resource Requests (RRs) and prioritize internal allocation from the Global Pool over external hiring.
• PSA & Operations: Manage resource assignments, schedules, and approvals in Salesforce PSA.
• Utilization & Bench: Monitor bench reports, track low utilization, and enforce a 30-day advance notice for ramp-downs.
• Data & HRIS Sync: Reconcile PSA allocation data with HRIS (DarwinBox) headcount and exits.
• Operations Support: Handle L1 Manager changes, timebooking/leave queries, and post-project feedback collection.

Requirements

• 4-6 years in RMG/Resource Operations within IT Services.
• Hands-on proficiency with Salesforce PSA, JIRA, and HRIS tools (DarwinBox).
• Strong skills in excel-based data analytics and weekly leadership reporting (demand, utilization, bench cost).
• Excellent negotiation and stakeholder management skills.
• Bachelor's or Master's degree (HR/Business Administration preferred).