Senior Executive, Workplace Services

Company description:

The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services they need. We support stakeholders in their efforts to raise the quality of care, and also work with health and social care partners to provide services for the ageing population. Our work in the community brings care services and information closer to those in need. For more about us, please visit https://www.aic.sg.

Job description:

Job Description

Support employee wellbeing and efficient workplace operations by coordinating wellness programmes, pantry and office supplies, vendors, contracts and related administrative activities. Work with internal stakeholders and service providers to maintain service quality, cost control and compliance.

• Manage pantry services and office supplies, including inventory, replenishment, inspections and issue resolution.
• Administer service contracts, monitor vendor performance and coordinate corrective actions and renewals.
• Track service usage, expenditure and performance indicators; prepare reports and recommend improvements.
• Verify invoices, process payments and support budgeting, accruals, purchase order reviews and user access management exercises.
• Support Workplace Safety and Health governance, including incident follow-up, risk assessment appointments, training records and documentation.
• Maintain operational guidelines and records, and collaborate with stakeholders to ensure service quality, accessibility, confidentiality and policy compliance.
• Coordinate employee wellness programmes, peer-support activities and other related events.
• Support other workplace services projects and duties as assigned.

Job Requirements

• Degree or diploma in Business Administration, Facilities Management, Human Resource Management, Hospitality, Workplace Management or a related discipline.
• Relevant experience in workplace services, facilities operations, employee wellbeing, office administration or vendor management;
• Experience in contract administration, service-level monitoring, procurement, invoice processing and budget tracking.
• Strong organisational, analytical and problem-solving skills, with the ability to manage multiple priorities and follow through on issues.
• Effective written and verbal communication, stakeholder management and customer-service skills.
• Working knowledge of Workplace Safety and Health requirements and sound judgement when handling confidential information would be advantageous.