Senior Facilities Manager

工作职责:

Facility Manager of the our regional account responsible for all account operation;client management;financial performance;organic growth. We are seeking an experienced and strategic Senior Facilities Manager to lead the facility management operations for the our key client. In this critical role;you will be responsible for ensuring the seamless operation;maintenance;and optimization of the building’s physical assets and services. You will act as the primary point of contact for the client;driving service excellence;operational efficiency;and compliance with health;safety;and environmental standards.

The ideal candidate will possess strong leadership skills;deep technical knowledge of building systems;and a proven track record in managing high-profile commercial or institutional properties.Key Responsibilities

• Operational Excellence & Service Delivery
• Oversee day-to-day facility operations;including hard services (HVAC;electrical;plumbing;fire life safety) and soft services (cleaning;security;landscaping;waste management).
• Ensure all facilities operate at peak performance levels;minimizing downtime and maximizing asset lifecycle.
• Implement and monitor Standard Operating Procedures (SOPs) and Emergency Operating Procedures (EOPs) tailored to the NDB Project’s specific requirements.
• Manage vendor performance through regular reviews;KPI tracking;and service level agreement (SLA) enforcement.
• Client Relationship & Stakeholder Management
• Serve as the single point of accountability for the client regarding all facility-related matters.
• Conduct regular meetings with client stakeholders to review performance;address concerns;and identify opportunities for value-add services.
• Prepare and present monthly/quarterly business reviews (QBRs);highlighting key metrics;financial status;and strategic initiatives.
• Proactively manage tenant/occupant experience;ensuring a safe;comfortable;and productive environment.
• Financial Management & Budgeting
• Develop and manage the annual operating budget (OPEX) and capital expenditure budget (CAPEX) for the NDB Project.
• Monitor expenses against budget;identifying variances and implementing corrective actions as needed.
• Drive cost-saving initiatives without compromising service quality or safety standards.
• Review and approve vendor invoices;ensuring accuracy and alignment with contracted rates.
• Health;Safety;Environment & Compliance (HSE)
• Ensure full compliance with local regulations;industry standards;and JLL’s global HSE policies.
• Lead risk assessments;audits;and inspections to identify and mitigate potential hazards.
• Manage emergency preparedness drills and response plans.
• Maintain accurate records of certifications;permits;and regulatory filings.
• Team Leadership & Development
• Lead;mentor;and develop a team of facility engineers;supervisors;and administrative staff.
• Foster a culture of safety;accountability;and continuous improvement.
• Manage rostering;training;and performance evaluations for direct reports and subcontracted staff.
• Sustainability & Innovation
• Implement sustainability initiatives to reduce energy consumption;water usage;and carbon footprint.
• Leverage technology (e.g.;CMMS;IWMS;BMS) to optimize operations and data-driven decision-making.
• Stay updated on industry trends and best practices to introduce innovative solutions to the NDB Project.Qualifications & RequirementsEducation & Experience
• Bachelor’s degree in Facility Management;Engineering (Mechanical/Electrical);Business Administration;or a related field.
• Minimum of 8–10 years of experience in facility management or hotel operation;with at least 3–5 years in a senior leadership role.
• Experience managing large-scale commercial complexes;corporate headquarters;or institutional buildings is preferred.
• Prior experience in the IFM industry is highly desirable.Technical Skills
• Understanding of building systems (HVAC;Electrical;Mechanical;Fire Life Safety).
• Proficiency in Computerized Maintenance Management Systems (CMMS) and Integrated Workplace Management Systems (IWMS).Soft Skills
• Excellent communication and interpersonal skills;with the ability to interact effectively with clients;vendors;and internal teams.
• Strong problem-solving and decision-making abilities under pressure.
• Proactive;self-motivated;and results-oriented.
• High level of integrity and professionalism.

任职条件:

Same as above