CBRE
Senior Facilities Officer
9 hours ago
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Important information
Contract type:
Permanent
Location:
Hong Kong Island, Hong Kong
Work mode:
Onsite
Published on:
27 October 2026
What they need
Why CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
About the Role:
As a CBRE Facilities Sr. Officer, you will support the Facilities Management team in
delivering day-to-day workplace and facilities operations. You will coordinate with clients,
vendors and contractors to ensure service requests and operational activities are
completed effectively and in accordance with service standards.
This job is part of the Facilities Management functional area which focuses on all aspects
of workplace operations and employee experience, supporting business continuity and
maintaining a safe, efficient and productive working environment. Based on the current
Facilities Sr Associate (FB0034) role structure, this version remains coordination-
focused and does not include people management responsibilities.
What You'll Do:
- Coordinate daily facilities and workplace service requests to ensure timely
completion.
- Liaise with landlords, vendors, contractors and internal stakeholders regarding
maintenance, repairs and operational matters.
- Schedule and monitor work orders, ensuring service level expectations are
achieved.
- Conduct routine workplace inspections and identify opportunities for service
improvement.
- Support meeting room operations, seating arrangements, office moves and
workplace-related initiatives.
- Monitor soft service vendors including cleaning, pantry, pest control, courier and
related workplace services.
- Maintain accurate work orders, vendor records, proposals and department
documentation.
- Review service reports and assist in preparing operational and performance
reports.
- Support purchase order tracking, invoice processing and facilities administration
activities.
- Assist with business continuity, emergency preparedness and health & safety
programs.
- Recognize and resolve routine operational issues and escalate complex matters
where appropriate.
- Follow standardized procedures and practices while supporting the overall
objectives of the Facilities Management team.
What You'll Need:
- Diploma or Degree holder with 2-5 years of facilities management, workplace
services, office administration or related experience.
- Experience supporting corporate office environments preferred.
- An established understanding of workplace operations, vendor coordination and
office administration.
- Good communication skills with the ability to interact effectively with internal
stakeholders, vendors and service providers.
- Proficient knowledge of Microsoft Office applications including Word, Excel,
PowerPoint and Outlook.
- Strong organizational skills and attention to detail.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
- Customer-focused mindset with good interpersonal skills.
- Ability to identify routine issues and select appropriate solutions from established
procedures.
- Ability to work independently and collaboratively within a team environment.
- Positive attitude, proactive mindset and willingness to learn.
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