Senior Field Coordinator

About the role

Lead the delivery, quality and consistency of Civil Apprenticeships and Careers Ltd (CACL) field operations while managing a portfolio of apprentices and host employers. Provide operational leadership, coaching and quality oversight to Field Coordinators, supporting apprentice outcomes, compliance, workforce participation and continuous improvement across field services.

Key responsibilities

• Own the apprentice employment lifecycle, supporting retention, progression and successful completion outcomes.
• Ensure field operations are delivered consistently, safely and in accordance with GTO and regulatory requirements.
• Provide leadership, mentoring and quality oversight to Field Coordinators.
• Maintain accurate, compliant and audit-ready field records and operational practices.
• Provide operational reporting, insights and recommendations that support organisational performance and continuous improvement initiatives.
• Support positive apprentice, host employer and stakeholder relationships and workforce development outcomes.
• Promote and model consistent, high-quality field coordination practices across the organisation.

About you

• Demonstrated experience in senior field coordination, GTO operations, apprenticeships, workforce development or a comparable environment
• Strong practical WHS knowledge and ability to assess workplace suitability and supervision
• Proven judgement in complex case management, conflict resolution and stakeholder engagement
• Ability to coach others, analyse trends, write concise reports and maintain high-quality records
• Certificate IV in Work Health and Safety or equivalent experience
• Current White Card and unrestricted driver's licence
• Current Working with Children Check and other required screening
• Mental Health First Aid training desirable
• Leadership and management, Business or related qualification desirable
• Certificate IV in Training and Assessment desirable but not essential

Applications for this role will close on Sunday 4th October, or earlier upon hire of a successful applicant. If you have any questions about the role, please reach out to [email protected].