Senior Field Quality Engineer

Who you are

• We're seeking curious and talented teammates to keep us moving in the right direction
• A Bachelor’s degree in an Engineering discipline
• 8+ years of experience in electro-mechanical product development
• 5+ years of experience in a quality, reliability, or similar engineering role
• 5+ years of experience in data analysis, reporting, and dashboard creation using tools such as Python, SQL, JMP, or Tableau
• Strong knowledge and practical application of core quality and reliability methodologies and tools (e.g., 8D DMAIC, Kepner-Tragoe, FMEA, MSA, SPC, DOE). non highlighted- other problem solving tools
• Proven ability to lead cross-functional teams, coupled with excellent communication and problem-solving skills
• A Master’s degree or higher in an Engineering discipline
• Experience in the automotive, robotics, or similar complex systems industry
• Advanced experience with statistical modeling and large-scale data analysis tools (e.g., Tableau, JMP, PLX)
• Deep understanding of hardware/software interactions, embedded systems, and diagnostics
• Familiarity with advanced reliability analysis techniques (e.g., Weibull analysis, Nevada charting)

What the job involves

• Hardware Engineering is an innovative and collaborative group of electrical, mechanical, reliability, software and vehicle engineers. We design, build, and perfect the products which are the eyes and ears of Waymo's autonomous driving technology, and integrate those products into vehicle platforms
• Reports to the hardware field quality lead
• Champion field quality initiatives, collaborating with Engineering, Manufacturing, Supply Chain, Software, and Operations teams to enhance product quality and reliability throughout the product lifecycle
• Analyze fleet data to proactively identify emerging quality trends and systemic risks
• Lead cross-functional root cause analysis, containment, and resolution for complex field issues, ensuring corrective actions prevent recurrence
• Develop scalable field quality processes, tools, and automation to effectively identify, triage, and mitigate field failures
• Define quality coverage requirements and implement validation methods to ensure corrective actions are effective in the field
• Establish a structured feedback system where data and lessons learned continuously improve designs, diagnostics, and operational playbooks

Benefits

• Medical, dental, and vision insurance for employees and dependents
• Employee assistance programs focused on mental health
• Personalized workplace adjustments for diverse needs and abilities, including physical, mental, and neurodivergent considerations
• Access to mental health apps
• Onsite wellness centers
• Second medical opinion for you and your loved ones
• Medical advocacy program for transgender employees
• Counseling services
• Support programs including menopause benefit
• Competitive compensation
• Regular bonus and equity performance grant opportunities
• Generous 401(k) and regional retirement plans
• Annual cross-company compensation review and pay equity analysis
• 1-on-1 financial coaching
• Fertility and growing family assistance
• Parental leave and baby bonding leave
• Caregiver leave
• Elder care and support
• Backup childcare
• Survivor income benefit
• Paid time off, including vacation, bereavement, sick leave, parental leave, disability, and holidays
• Jury duty leave
• Military leave
• Hybrid work model with remote work opportunities also available
• Educational reimbursement
• Peer learning and coaching platform
• Donation matching programs
• Employee resource groups
• Volunteer hours
• Internal community groups and local culture clubs
• Inspiring spaces to work, recharge, and collaborate with fellow Waymonauts
• On-site meals and snacks
• Fitness centers, massage programs, and ergonomic support
• On-demand fitness, wellbeing, and cooking classes
• Commuter benefits