Mosaik Credit Union LTD

ABOUT US
Mosaik Credit Union Limited is a co-operative, full service, financial institution in beautiful Nova Scotia. We support the growth and development of 9 locations in 8 communities.
With a focus on community enrichment and financial empowerment, we are more than just a bank. We provide exceptional financial products and offer a wealth of knowledge through our staff and partners, but success is also defined through strong bonds with our membership, our communities and in joining together to enhance the financial skills and understanding of each person who walks through our branch doors. This guidance allows our members to make the best financial decisions for themselves, their families, and their businesses.
We are currently seeking a Senior Financial Relationship Advisor (Lender) to join our Kennetcook, Nova Scotia team! Reporting to the Branch Manager, the Senior Financial Relationship Advisor provides a member-first approach to service to provide a holistic assessment of the member’s financial goals and recommend lending and deposit products that fit within their financial goals and financial health. With a primary focus on lending, the SFRA is responsible for lending growth in retail credit, deposit, investment and convenience banking solutions.
KEY RESPONSIBILITIES
<ul>
<li>Reviews the entire financial relationship at each member interaction to identify current and future lending opportunities, investment and retirement planning solutions and convenience banking options</li>
<li>Analyzes applicant’s personal financial status, credit and property evaluation to determine eligibility for loan approval</li>
<li>Complies and completes entire loan package, including, negotiating loan structure, rates, term, repayment options and all credit terms</li>
<li>Ensures loan agreements are complete and accurate in accordance with all policy and regulatory requirements and security is properly registered prior to disbursal</li>
<li>Delivers a member first approach, ensuring responsiveness to member inquiries within established service standards</li>
<li>Adheres to delinquency management procedures, allowance and write-off protocols, initiatives collection action, contacts delinquent borrowers to encourage prompt repayment of accounts, where appropriate</li>
<li>Provides convenience solutions and flexibility to members to accommodate service requests, as appropriate; utilizing multiple service delivery channels, including, inperson, off-site and virtual options</li>
</ul>
QUALIFICATIONS
The Senior Financial Relationship Advisor will have successfully completed a certificate or diploma in Business Administration plus have three to five years experience in credit and collections in a financial institution; or an equivalent combination of training and experience in credit. The incumbent currently has or will obtain a mutual funds license.
SKILLS AND COMPENTENCIES
<ul>
<li>Effective time management and work planning</li>
<li>Proven sound judgement in decision making</li>
<li>Demonstrated strong communication, organization, and problem-solving skills</li>
<li>Attention to detail and ability to manage multiple priorities</li>
<li>Team-oriented with a customer service mindset</li>
<li>Adaptable and results-driven</li>
<li>Knowledge of lending and financial principles, policy and regulatory environment</li>
<li>Knowledge of credit union products and services, with a focus in lending and credit</li>
<li>products</li>
</ul>
COMPENSATION AND BENEFITS
We offer an excellent benefits package including flexible health and dental coverage, employer matched pension plan, staff banking rates, paid vacation and sick time, and professional development opportunities.
Offering competitive compensation to commensurate with experience.
WE’D LOVE TO HEAR FROM YOU
If you wish to apply for this position, please forward your cover letter and resume to <a href="mailto:careers@mosaikcu.ca" rel="nofollow noopener" target="_blank">careers@mosaikcu.ca</a>
Job Type: Full-time
Pay: From $49,978.00 per year
Benefits:
<ul>
<li>Company pension</li>
<li>Employee assistance program</li>
<li>Extended health care</li>
<li>Life insurance</li>
<li>Mileage reimbursement</li>
<li>Paid time off</li>
</ul>
Work Location: In person

Senior Financial Relationship Advisor (Lender)

Senior Financial Relationship Advisor (Lender)

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