Senior Food Coordinator

Institution: Woodlands Hospital

Family Group: Ancillary

JOB PURPOSE

a) Ensure that all patients’ meals are prepared according to standards set by the WH Management.

b) Supervision of daily operations of outsourced kitchen assistant staff, compilation and coordination of all meal orders submitted to Food Services.

MAJOR DUTIES & RESPONSIBILITIES

a) Planning of duty roster for each team (Kitchen Assistants).

b) Preparing the kitchen assistants for operations based on their daily tasks.

c) Provide training for new kitchen assistants.d) Work with Dietician & Speech Therapist on modified consistency and therapeutic diets.

e) Assist with the development and setting up of EMOS.

f) Assist with participating and coordinating of EMOS related meetings with Nursing, Dietician, Speech Therapist.

g) Ensure all Meals Trolley in the Staging Cold Room are chilled prior to the assembly of meals.

h) Ensure all meals for patients are plated and assembled accurately prior to dispatch.

i) Ensure all meals are dispatched on time to the wards.

j) Ensure all requests for additional meals are issued within the stipulated time frame. (for late orders only)

k) Assist the supervisor in attending to patients’ complaints together with the Sous Chef / Chef de Parties to follow-up and ensure patients are satisfied with the action taken within the means defined by the hospital.

l) Ensure all receiving, offices, kitchen doors are locked before closing.

m) Managing of bulk meal orders for staff, compile and prepare for all catering orders submitted to Food Services.

n) Assist in preparing safe meals for patients with special diet or requirements.

o) Collate diet slips, meal orders and prepare daily meal summaries for food preparation.

p) Assist in the compilation of monthly meal statistics.q) Coordination with various kitchen sections and preparation of basic items necessarily for a smooth backend daily operation.

r) Assist in delivery and serving of meals for inpatients and in-house event.

s) Handle email, telephone and tiger-text enquiries and feedbacks, while always displaying proactive communication etiquette.

General

a) Documentation and filing of all records

b) Take part in continuing education programmes

c) Participate in the activities organized by the hospitald) Carry out other tasks as instructed by the supervisors

JOB REQUIREMENTS

a) Minimum GCE “N” / “O” Level or equivalent

b) At least 1 year of experience in F&B and/or in hospital industry

c) Equipped with Basic Food Hygiene Certificate as per NEA regulations.d) Competency in Microsoft Word and Excel

Attributes

a) To align the department’s goals with the Mission and Vision of WHC.

b) To have knowledge and skills in food safety and quality assurance.

c) Able to work efficiently and independently.d) Able to communicate in written and spoken English.

e) Able to communicate or understand basic level of spoken Chinese, Malay or Tamil.

f) Strong sense of responsibility

g) Good Teamwork

Others

a) Shift Work (10 hours shift)

b) Overtime of 2 hours per shift when required

c) Participate in committees and meetings organized, when required.d) Ensure good working relationship and team spirit intra-department and inter-department.